Exploring how permanent bag tags, home-printed bag tags, baggage delivery, remote bag drop and lost baggage services can improve the passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Exploring how permanent bag tags, home-printed bag tags, baggage delivery, remote bag drop and lost baggage services can improve the passenger experience.
IATA’s Head of Baggage Services Andrew Price discusses the latest on permanent bag tags, the 10-digit license plate and the InBag programme.
British Airways has launched a self-tagging service at Las Vegas McCarran International Airport, allowing passengers to print and attach their own bag tags.
FTE speaks to Billund Airport, British Airways and Edinburgh Airport about the long-term viability of bag drop and home-printed and permanent bag tags.
FTE editor Ryan Ghee was on-site at Madrid-Barajas Airport for the launch of My Bag Tag by Iberia – the first airline to permanently implement home-printed bag tags.
BA is to trial an electronic bag tag. Customers simply hold their smartphone over the tag, which updates with a unique barcode containing their flight details.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Passengers departing from MIA can now deposit their bags quicker and easier than ever before
A total of 19 self-service bag drop systems will be in place at Munich Airport by the end of November, while 16 new units will be installed at Frankfurt Airport.
A self-service bag drop system has been installed at Stockholm Arlanda Airport, allowing passengers to print their own bag tags either at the airport or at offsite locations.
Kjeld Zacho Jørgensen, CEO of Billund Airport, explained to FTE how the airport’s new home-printed bag tag solution will revolutionise the passenger experience.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
A self-service bag drop system has been installed at Stockholm Arlanda Airport, allowing passengers to print their own bag tags either at the airport or at offsite locations.
Kjeld Zacho Jørgensen, CEO of Billund Airport, explained to FTE how the airport’s new home-printed bag tag solution will revolutionise the passenger experience.
Warsaw Chopin Airport has installed 15 new common use self-service kiosks, which allow passengers to check-in and self-tag their bags.
In the first part of our FTE 2012 Exhibition Preview, we round-up what you can expect to see from Type22, SITA, ALSTEF, IBM, Kaba and Boon Edam.
American Airlines has launched a new baggage delivery service that allows passengers to bypass baggage reclaim and have their bags delivered to a home address.
A new system developed by SITA and BCS has been implemented at Brisbane Airport, enabling Jetstar passengers to self-tag and drop off their bags without any assistance.
Las Vegas McCarran International Airport has unveiled the new Terminal 3, which includes facilities for self-boarding and self-bag tagging.
WestJet has unveiled a host of new features for its web, mobile and self-service kiosk check-in services, including excess baggage payment and booking alterations.
Get Future Travel Experience news & updates sent to your inbox
Dont remind me again X Close
