REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Iberia – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched ‘Háblalo Iberia’, a personalised app designed to improve the travel experience for people with communication difficulties.
Singapore Airlines has partnered with PressReader to enhance the customer experience with a curated selection of over 1,400 international digital newspapers and magazines in 32 content categories.
SkyTeam – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is embracing digital tech with a Loyalty Benefits Calculator, so customers can quickly see which benefits apply across their journey.
Air Canada has implemented a next-generation airline operation solution from Lufthansa Systems, which is designed to enhance operational efficiency and CX by improving punctuality and reliability.
Emirates continues to expand its portfolio of vegan cuisine by workshopping new dishes made with innovative ingredients. Vegan options are available to order onboard, as well as in Emirates lounges.
Air Astana has partnered with Stellar Entertainment to enhance the inflight entertainment experience. They are working closely to provide a fresh, culturally rich selection of custom-tailored entertainment.
Delta has introduced Delta Concierge, an AI-powered digital tool bringing advanced capabilities to its Fly Delta app. Delta Concierge uses Generative AI to create seamless and personalised experiences.
United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced an accelerated timeline for the introduction of Starlink connectivity for “game-changing IFE experiences”.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Turkish Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has introduced a new Business Class amenity kit collection, known as the ‘UNESCO Türkiye Series’, on select flights.
Air India has introduced WiFi internet connectivity services onboard domestic and international flights operated with the Airbus A350, Boeing 787-9 and select Airbus A321neo aircraft for an enhanced CX.
airBaltic has conducted a certification test flight of SpaceX’s Starlink high-speed internet aboard an Airbus A220-300. The airline expects to begin installing Starlink on its fleet in Q1 2025.
United – a Corporate Partner of the FTE Hub and a Partner of the FTE BIWG – has integrated Apple’s new Share Item Location feature for AirTag into its app, so customers can access their bag’s precise location.
Brussels Airlines is introducing a new gastronomic experience for long-haul Business Class passengers from January 2025. The menu has been carefully concocted by Michelin-starred chef Arabelle Meirlaen.
Emirates is spreading Christmas cheer for travellers throughout December, with traditional treats and festive fare available across its international lounges and onboard, with festive inflight entertainment.
Air France has introduced new comfort kits onboard its long-haul flights in the La Première, Business, and Premium cabins. The comfort kits are “carefully designed to meet the needs of each passenger”.
Aer Lingus – a Partner of the FTE Baggage Innovation Working Group – has enabled Apple’s Find My Share Item Location feature. The feature is designed to enhance CX by helping quickly locate lost or delayed bags.
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