Etihad Airways is enhancing the customer experience with the launch of an online chat feature designed to provide the latest accurate information on the documents passengers need before they travel.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Etihad Airways is enhancing the customer experience with the launch of an online chat feature designed to provide the latest accurate information on the documents passengers need before they travel.

As part of efforts to communicate to customers in real-time, United Airlines â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is using AI tools to send travellers information about their trip.

airBaltic has launched its newly-developed mobile app, which is tailored to enhance the travel experience for members of its airBaltic Club loyalty program, making it smoother and more convenient.

Alaska Airlines has unveiled a new seasonal First Class menu and all-cabin premium beverage line-up. The chef-curated First Class summer menu is carefully crafted with seasonal ingredients and vibrant flavours.

American Airlines has entered into a conditional purchase agreement with ZeroAvia for 100 hydrogen-electric engines intended to power regional jet aircraft with zero inflight emissions except for water vapour.

The co-located FTE EMEA and FTE Ancillary & Retailing events took place at the RDS Dublin on 11-13 June 2024, with the theme of âCustomer-centric Innovationâ. Here is a selection of the main highlights.

Winners of the FTE Innovate Awards â the industryâs definitive innovation competition â and FTE EMEA Startup Innovation Award were announced at the co-located FTE EMEA and FTE Ancillary & Retailing events on 13 June 2024.

Future Travel Experience has announced the winners of the FTE World Airline Ancillary and FTE World Airport Retailing Awards 2024, as well as the airline and airport leaders from the FTE EMEA Transformation Power List.

Qatar Airways has announced the introduction of Starlinkâs high-speed, low-latency Wi-Fi on three of its Boeing 777-300 aircraft by the last quarter of this year, as part of the initial phase of its rollout strategy.

Air Arabia and Panasonic Avionics have announced an agreement for the installation of the eXW wireless IFE solution across 172 aircraft, delivering a premium experience to passengersâ personal devices.

oneworld has announced that Fiji Airways is to become its 15th full member airline within the next 12 months. Fiji Airways has had a oneworld presence, being a âconnect partnerâ for the past five years.

Jazeera Airways has renewed its partnership with Bluebox. This includes delivery of the Blueview inflight entertainment experience Jazeera Screens, which provides IFE options on passengersâ personal devices.

SITA â an exhibitor at FTE Global, Los Angeles, 28-30 October 2024 â has announced a new partnership with ITA Airways to transform the airlineâs digital network infrastructure, enhancing automation.

Harvey Tate, Human API â Digital Transformation, shares the IAG vision and path towards achieving autonomous operations and the collaborative approach needed among industry partners.

Find out more about the innovative solutions that will be on display at FTE Dublin on 11-13 June 2024 from the industryâs most established global industry providers and our largest-ever showcase of startups.

Saudi low-cost airline flyadeal has announced an upgraded seat programme in partnership with Acro Aircraft Seating. flyadeal is upgrading to the Series 9 for upcoming A320neo deliveries through to 2026.
Get Future Travel Experience news & updates sent to your inbox