REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Aer Lingus – a member of IAG (a Headline Partner of the co-located FTE EMEA and FTE Ancillary & Retailing events, Dublin, 11-13 June 2024) – has launched a new summer menu and expanded its IFE library.
Hawaiian Airlines has introduced its new flagship aircraft, the Boeing 787-9, into service with an island-inspired cabin design, providing passengers “with an unforgettable Hawaii travel experience”.
Lufthansa is adding to the culinary offering in Business Class on long-haul flights, including exclusive bread, as a further step towards the “goal of creating a whole new level of excitement for guests.”
Fiji Airways is investing in new, cutting-edge Artificial Intelligence (AI) technology as part of efforts to further optimise operational performance and provide a seamless travel experience for passengers.
Cathay Pacific has unveiled its all-new Premium Economy cabin experience. Coming to its retrofitted Boeing 777-300ER aircraft this year, the cabin aims to set a new standard for comfort and privacy.
Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at utilising cutting-edge cloud and AI technologies “to enhance guest experiences at every stage”.
WestJet customers travelling in Economy Class onboard its 737 and 787 aircraft can now select the airline’s most relaxing economy seat option with ‘Extended Comfort’ for a more seamless experience.
Air India and BIAL have entered into an agreement intended to develop Bengaluru as a premier aviation hub for southern India, with a strong focus on “elevated customer experience and efficient operations”.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
In this interview, Steven Greenway, CEO, flyadeal, shares how the digitally-native low-cost airline is “investing in disruptive technology to make the passenger experience simple, efficient and user-friendly”.
airBaltic has conducted an initial test of SpaceX’s Starlink internet connectivity system onboard its A220-300 aircraft, as it aims to provide every passenger with seamless, high-speed internet access.
Malaysia Airlines has announced that RECARO Aircraft Seating will furnish its brand-new A330neo aircraft with the CL3810 Economy Class seat. The carrier is the first in South East Asia to feature the CL3810.
United Airlines has launched a digital tool on its app and website, making it easier for customers who use wheelchairs to find flights that can accommodate the dimensions of their personal mobility device.
Air New Zealand has trialled the removal of single-use cups on six domestic flights to explore how the airline can deliver hot drinks at 30,000 feet, while focusing on waste reduction and sustainability.
Alaska Airlines is introducing a chef-curated inflight menu carefully crafted to join its premium F&B line-up. The carrier is giving dishes a West Coast flair with influences from Asian and Latin American cuisines.
Alaska Airlines is launching a new subscription programme for price-conscious travellers – Alaska Access – as it responds to the continued shift in consumer demand for personalised and tailored experiences.
United Airlines is installing new, larger overhead bins on its Skywest-operated E175 fleet, providing more room for passengers’ carry-on bags. The new bins will be available on 50 aircraft by the end of 2024.
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