Finnair will renew its Finnair Plus loyalty programme by introducing Avios as its new loyalty currency in early 2024. Partnering with IAG Loyalty to adopt Avios will enable members to receive extra rewards.

Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Finnair will renew its Finnair Plus loyalty programme by introducing Avios as its new loyalty currency in early 2024. Partnering with IAG Loyalty to adopt Avios will enable members to receive extra rewards.

Lufthansa is enhancing its onboard offering with an expanded inflight service that will offer more choice, more entertainment and more sustainability in the future, as part of ongoing CX innovation efforts.

Cathay Pacific is introducing a contemporary range of plant-based dishes developed in collaboration with Hong Kong-based plant-forward restaurant, VEDA by Ovolo. The aim is to âbring memorable experiencesâ.

FTE is delighted to announce that Star Alliance has signed up as a Strategic Partner of FTE Global 2023 (19-21 September, Los Angeles) and a Headline Partner of FTE APEX Asia Expo 2023 (8-9 November, Singapore).

In this interview, Michelle Buckley, Managing Director, Customer Engagement, Southwest, explains the airlineâs customer-centric approach to successfully managing disruption and looks ahead to FTE Global.

As part of the airlineâs âMission Next Gen Aircraftâ, Air New Zealand has opened an Expression of Interest to airports with the aim of selecting a route for its commercial demonstrator aircraft from 2026.

Your FTE Global event experience could start during your flight to Los Angeles as Lufthansa is hosting the âUp & Beyond Event by FlyingLabâ on Flight LH452 from Munich (MUC) to Los Angeles (LAX) on 17 September.

Kristen Berndt, Senior Manager, Baggage Strategy & Innovation, United, explains the airlineâs key efforts to streamline the passenger experience, better leverage data, and embrace emerging technologies.

AirJapan â ANAâs new brand for medium-haul international routes â will deploy the Blueview digital passenger services platform from Bluebox for onboard retail and inflight entertainment on its widebody fleet.

Air Canada has expanded its inflight entertainment offering with the addition of exclusive Apple TV+ original programming, continuing the airlineâs programme of investment in the customer experience.

United is the first U.S. airline to add Braille to aircraft interiors, so travellers with visual disabilities can more easily navigate the cabin, âmaking the flying experience more inclusive and accessibleâ.

SAUDIA has unveiled a range of cutting-edge seat models for its upcoming fleet, and to retrofit its current fleet, as part of an array of innovative initiatives aimed at revolutionising the travel experience.

British Airways has doubled the content available for travellers to watch through its inflight entertainment system since the start of the year, enhancing CX with a wide range of brand-new content onboard.

SWISS has introduced free use of the internet for chat services such as WhatsApp on all long-haul flights. The new facility is available in all classes of travel, throughout the flight and with no data limit.

SkyTeam has introduced a âCarry-on Calculatorâ tool, which compares the hand baggage allowances of every member airline in the travellerâs schedule as part of efforts to deliver a âseamless customer journeyâ.

In this deep-dive interview, Tony Thompson, Founder and CEO, Air Cahana, shares the new California-based airlineâs mission to decarbonise aviation and welcome in a âThird Golden Age of Aviationâ by 2030.
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