REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lufthansa is adding to the culinary offering in Business Class on long-haul flights, including exclusive bread, as a further step towards the “goal of creating a whole new level of excitement for guests.”
Fiji Airways is investing in new, cutting-edge Artificial Intelligence (AI) technology as part of efforts to further optimise operational performance and provide a seamless travel experience for passengers.
Cathay Pacific has unveiled its all-new Premium Economy cabin experience. Coming to its retrofitted Boeing 777-300ER aircraft this year, the cabin aims to set a new standard for comfort and privacy.
Wizz Air has announced its new aspiration to power 10% of its flights with sustainable aviation fuel (SAF) by 2030. This new target builds on the airline’s ongoing investments in SAF development.
Founder & CEO Daniel Coleman provides an update on some of the key Future Travel Experience projects for the next few months, including our landmark in-person events and rapidly-growing FTE Communities.
Air India and BIAL have entered into an agreement intended to develop Bengaluru as a premier aviation hub for southern India, with a strong focus on “elevated customer experience and efficient operations”.
In this interview, Steven Greenway, CEO, flyadeal, shares how the digitally-native low-cost airline is “investing in disruptive technology to make the passenger experience simple, efficient and user-friendly”.
airBaltic has conducted an initial test of SpaceX’s Starlink internet connectivity system onboard its A220-300 aircraft, as it aims to provide every passenger with seamless, high-speed internet access.
Malaysia Airlines has announced that RECARO Aircraft Seating will furnish its brand-new A330neo aircraft with the CL3810 Economy Class seat. The carrier is the first in South East Asia to feature the CL3810.
United Airlines has launched a digital tool on its app and website, making it easier for customers who use wheelchairs to find flights that can accommodate the dimensions of their personal mobility device.
Air New Zealand has trialled the removal of single-use cups on six domestic flights to explore how the airline can deliver hot drinks at 30,000 feet, while focusing on waste reduction and sustainability.
Alaska Airlines is introducing a chef-curated inflight menu carefully crafted to join its premium F&B line-up. The carrier is giving dishes a West Coast flair with influences from Asian and Latin American cuisines.
Alaska Airlines is launching a new subscription programme for price-conscious travellers – Alaska Access – as it responds to the continued shift in consumer demand for personalised and tailored experiences.
United Airlines is installing new, larger overhead bins on its Skywest-operated E175 fleet, providing more room for passengers’ carry-on bags. The new bins will be available on 50 aircraft by the end of 2024.
American Airlines is continuing to make its high-speed inflight connectivity more accessible and easier to use, including a new WiFi portal design designed to further enhance the customer experience.
Korean Air has selected Viasat to provide inflight connectivity onboard 40 787s. It brings the number of Korean Air aircraft to be equipped with Viasat’s connectivity solution to 70, including 30 A321Neos.
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