REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
To help ensure passengers are satisfied with their travel experience, KLM is launching a new app that passengers can use to rate the in-flight service.
SilkAir has launched SilkAir Studio – a wireless in-flight entertainment (IFE) system that allows passengers to stream movies on their laptops, smartphones and tablets.
FTE looks at how the likes of Etihad, Air France, Emirates and American Airlines are investing in premium cabins to attract high-end customers and drive loyalty.
United Airlines’ passengers can now watch movies on their iPhones and iPads thanks to a new feature that has been added to the airline’s iOS app.
Etihad Airways has launched the first ever three-room onboard apartment, and unveiled major cabin upgrades across all classes of its A380s and B787s.
Luxury hotel group Four Seasons has unveiled its own fully branded aircraft, offering a hotel-inspired onboard experience. What can airlines learn from it?
Delta Air Lines has become the first US carrier to offer full flat-bed seats in business class across its entire international wide-body fleet.
Air Transat will be the first airline to offer Zodiac Inflight Innovations’ RAVE Wireless IFE, allowing passengers to stream content on their own devices.
23-25 May 2023, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
23-25 May 2023, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Swiss International Air Lines is making changes inside the cabin and in its airport lounges to help improve the travel experience for those with allergies.
India has lifted the restrictions on the use of personal electronic devices (PEDs) onboard, enabling passengers to use smartphones and tablets from gate-to-gate.
Delta Air Lines cabin crew will be equipped with Nokia Lumia 1520 phablets, which will replace the smaller Lumia 820 devices currently used onboard.
Passengers will soon be able to stream content and place F&B orders via their own personal electronic devices when flying with Aerolineas Argentinas.
Passengers flying with Allegiant can now pay extra for a wider seat with more legroom thanks to the introduction of new ‘Giant Seats’ on its Boeing 757s.
Thai Airways has worked with Priestmangoode to design a bespoke cabin that offers passengers more space and reflects elements of Thai culture and lifestyle.
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