REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Hawaiian Airlines will introduce new Extra Comfort Economy seating in June 2014, offering passengers more legroom, priority boarding, power outlets and on-demand IFE.
Etihad Airways has introduced eight live television channels, which will broadcast news and sport on 21 of its widebody aircraft.
Japan Airlines has announced that it is expanding its ‘JAL New Sky Project’, which will include a cabin interior refurbishment and installation of onboard Wi-Fi on some domestic flights.
JetBlue Airways became the first US airline to allow the use of personal electronic devices (PEDs) from gate-to-gate following the lifting of restrictions by the FAA.
Airbus is lobbying all airlines to offer at least 18-inch wide seats on economy long-haul flights following research into passengers’ in-flight sleep quality.
The first Singapore Airlines aircraft equipped with its next-generation cabin products has entered service, offering passengers the new KrisWorld IFE system, broadband Wi-Fi and mobile connectivity.
A new industry report from think tank IDATE says 43% of aircraft will have broadband connectivity by 2017, with LTE technology creating increased competition.
Passengers flying long-haul with Air France will soon have access to electrical sockets, USB ports and improved IFE as part of the airline’s Economy and Premium Economy upgrade.
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FTE paid a visit to the APEX/IFSA EXPO after FTE Global 2013, where we explored the latest trends in onboard entertainment, connectivity and cabin design.
Passengers flying short-haul with Virgin Australia can now stream entertainment via their own mobile devices thanks to the launch of a new wireless IFE system.
Daniel Baron, Managing Director, LIFT Strategic Design, offers expert insight on how airlines can deliver an in-flight ‘wow’ factor while also increasing brand loyalty and yield.
Delta Air Lines flight attendants have been issued with Microsoft Windows Phone 8 devices to streamline onboard purchases and provide improved transaction times.
Domestic air passengers in the UK could soon have access to superfast in-flight Wi-Fi under plans being explored by Ofcom, the communications watchdog.
Utilising new technologies to increase ancillary revenue is the subject of our final instalment of a three-part report by Raymond Kollau, Founder of airlinetrends.com.
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