REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
SITA – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Strategic Partner of the FTE Baggage Innovation Working Group – has published its 2023 Air Transport IT Insights report.
Air India has selected RECARO as the premium economy and economy seating partner for its widebody aircraft. The partnership will see 22,000 RECARO seats installed in both line-fit and retro-fit programmes.
Southwest has selected RECARO’s BL3710 economy class seat for its new 737 MAX 8 aircraft, with a focus on “sustainability and meeting customer needs”. The airline will begin taking deliveries in 2025.
Delta has refreshed its onboard food and beverage menu with options from chefs Peter Cho and Mashama Bailey, more opportunities to pre-select meals before travel, plus the return of Tip Top Margaritas.
British Airways is welcoming the Year of the Dragon by introducing special touches on the ground and in the air this festive season. This includes traditional festive dishes that signify luck and prosperity.
Lufthansa Group is equipping short and medium-haul aircraft across three of its airlines – Lufthansa, Austrian Airlines and SWISS – with broadband internet this year, meaning in total more than 150 aircraft.
Aeromexico has announced a new partnership with Touch Inflight Solutions. Together, they aim “to deliver best-in-class inflight entertainment experiences that reflect Aeromexico’s modern identity”.
Cathay has welcomed the launch of the Hong Kong Sustainable Aviation Fuel Coalition as one of its co-initiators. The airline’s long-term environmental targets include its carbon net-zero goal by 2050.
As part of its fleet modernisation, Malaysia Aviation Group is to welcome 12 new aircraft in 2024, including the A330neo, as it aspires “to curate a passenger experience that exceeds premium standards”.
Vueling has announced a travel protection partnership with Cover Genius. The airline has plans to expand its digital offering through its website and mobile app as part of the Vueling Transform programme.
Blue Islands has launched a new eSIM offering in partnership with eSIM Go for seamless mobile data when travelling. This is part of the airline’s “ongoing commitment to a customer-first approach”.
Virgin Atlantic is implementing CellPoint Digital’s Payment Orchestration Platform. The aim is to “set new benchmarks for efficiency and customer satisfaction in the airline industry’s payment landscape”.
LATAM has extended its partnership with Touch Inflight Solutions. Together, they aim to deliver unique and exclusive content experiences to passengers on the onboard entertainment platform, ‘LATAM Play’.
Delta is adding 20 new Airbus A350-1000 widebody aircraft as it continues to refresh and streamline its fleet. The aim is to deliver “an elevated CX, with more premium seats and best-in-class amenities”.
Icelandair has signed an agreement with Panasonic Avionics to install the Astrova inflight entertainment solution and a suite of digital solutions on the airline’s new fleet of Airbus A321neo LR aircraft.
Norwegian is now a shareholder in Norsk e-Fuel, which aims to be the first large-scale production facility for electro-fuel. The partnership will give Norwegian early access to fossil-free aviation fuels.
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