Up in the Air News

American Airlines and Mastercard have announced an extension of their partnership, with the aim of delivering more rewarding travel experiences and value through advanced payments tech and services.

Meet the 12 executives on the FTE Airline Digital Transformation Power List Americas 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.

Southwest Airlines is introducing the option for travellers to select their seat at the time of booking for flights beginning on 27 January 2026, as part of efforts to deliver a smooth and efficient customer experience.

Air New Zealand is working with OpenAI to expand its use of artificial intelligence, aiming to boost efficiency and enhance CX. Implementation of the technology is already driving smarter, faster decisions.

American Airlines is the first carrier to pilot One Stop Security in the U.S. for seamless connections. This allows customers travelling from LHR and connecting through DFW to clear U.S. Customs at the arrival gate.

All Nippon Airways has selected Lido Flight 4D, the most advanced flight planning solution from Lufthansa Systems, as the airline reinforces its focus on stability and cost efficiency through next-generation aviation IT.

Air France has teamed up with chef mixologist Matthias Giroud to design a new collection of alcoholic and non-alcoholic cocktails, served exclusively in the La Première cabin for an enhanced customer experience.

In this report from APEX FTE Dublin 2025, discover how YVR, Aer Lingus, and Aeroporti di Roma are shaping the future of travel by blending cutting-edge tech with human connection to deliver a truly unique CX.