The winners of the FTE Airline and Airport Pioneer Awards 2023 will be announced at a special presentation ceremony during FTE Global, taking place in Los Angeles on 19-21 September.


The winners of the FTE Airline and Airport Pioneer Awards 2023 will be announced at a special presentation ceremony during FTE Global, taking place in Los Angeles on 19-21 September.

FTE is delighted to announce that Star Alliance has signed up as a Strategic Partner of FTE Global 2023 (19-21 September, Los Angeles) and a Headline Partner of FTE APEX Asia Expo 2023 (8-9 November, Singapore).

In this interview, Michelle Buckley, Managing Director, Customer Engagement, Southwest, explains the airlineâs customer-centric approach to successfully managing disruption and looks ahead to FTE Global.

In this message, Justin Erbacci, CEO, Los Angeles World Airports, extends a personal invitation to attend FTE Global, co-located for the first time with APEX/IFSA Global EXPO in Los Angeles, September 19-21.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Your FTE Global event experience could start during your flight to Los Angeles as Lufthansa is hosting the âUp & Beyond Event by FlyingLabâ on Flight LH452 from Munich (MUC) to Los Angeles (LAX) on 17 September.

Over 70 organisations have already joined the new FTE World Airport Retailing Working Group, âdriving positive change and innovation and bringing all stakeholders together to collaborate in exciting new waysâ.

A key element that makes FTE events unique is our carefully-curated content. View the inspiring video content from the FTE Dublin 2023 conferences, including keynotes, presentations and panel sessions.

FTE has announced a three-part webinar series, developed in partnership with IDEMIA, on âThe future of biometrics in North American travel â a safe, secure and seamless experience through advanced technologyâ.

We are pleased to announce that Eric Leopold, Founder & Managing Director, Threedot, will once again be Content Director for FTE Ancillary & Retailing 2024, bringing his unique perspective on the evolution of airline retailing.

Future Travel Experience (FTE) is excited to announce the launch of the FTE World Airport Retailing Working Group, as we further extend our industry change efforts into the commercial space.

In this video interview, Elisabeth Sailer, CCO, Munich Airport NJ LLC, shares details about the commercial programme in the new Terminal A at Newark Liberty Airport, and the âJourney of Surprisesâ concept.

Darin Juby, Director Baggage Services, Greater Toronto Airports Authority, and Head of Baggage Transformation, Future Travel Experience, provides an update on the FTE BIWGâs latest activities and biggest PoC to-date.

In this video interview, Tero Taskila, CEO of startup airline BEOND, shares the strategy for differentiating the carrier from others in the marketplace, as well as plans for a personalised passenger experience.

In this video interview, Appssenger CEO Victor Ortega discusses providing a digital, scalable platform for airports to engage passengers, and the new agreement to develop an app for Shannon Airport.

The co-located FTE EMEA and FTE Ancillary & Retailing events took place at the RDS Dublin on 23-25 May 2023, with the theme of âTomorrowâs Customerâ. Here is a selection of the main highlights.

Winners of the FTE Innovate Awards and FTE Startup Innovation Award were announced at the co-located FTE EMEA and FTE Ancillary & Retailing events on 25 May 2023.
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