Through the recently created FTE Baggage Innovation Working Group (BIWG) that brings together the most innovative and progressive baggage supply chain companies, airlines, and airports from across the industry to provide a unique platform for cooperation and industry advancement we are driving a revolution in the future of baggage handling. This focus will also spill into our FTE shows and we have many exciting activities and sessions lined-up at FTE Global to show some of the most exciting innovations in this realm happening today as well as discussion on how we will evolve practices tomorrow, and long into the future. You can expect to hear from the likes of Southwest Airlines, Greater Toronto Airports Authority, Lufthansa, NetTracer, Alaska Airlines, BAGTAG, Fraunhofer IML, BEUMER, Spirit, BagsID Network, KLM and many more pioneers in this space.

The agenda - Subject to change
Tuesday 6th September
Speaker Invited
14:00 - 16:00
FTE Baggage Innovation Working Group meeting at LAS Airport (members only)

Membership is now free to airlines, so please contact us if you would like to enquire about joining.
Including a special presentation from:


Anique Kamphuis
Senior Product Owner Baggage Teams Business Platform Ground
KLM Royal Dutch Airlines
Speaker Invited
16:00 - 18:00
TSA Briefing & Tours of the reimagined TSA Innovation Checkpoint (ICP) as part of the Advancing the Checkpoint Environment (ACE) initiative at LAS
Including the FTE Startup Idol ‘Digital Identity & Security’ pitch session

The TSA Innovation Task Force will lead guided tours and deliver a briefing to showcase the latest iteration of the future checkpoint site running at LAS, which is trialling new machines, and new approaches, to gather data and feedback on whether the technology is something TSA wants to use at airports nationwide. It will also share its future plans around the evolution of security processes.
FEATURED TECHNOLOGIES
- Digital Signage
- Automated Screening Lanes (ASL) integrated with Computed Tomography (CT) X-ray scanners
- Credential Authentication Technology (CAT)
- Increased roll out of UV-C sanitization technology on multiple lanes
- Enhanced Advanced Imaging Technology (AIT) Body Scanner
- Customer Movement Analytics
- Remote screening for the CTs on ICP
OVERVIEW
- The ACE Checkpoint is a one-of-a-kind innovation checkpoint located in Las Vegas Harry Reid International Airport (LAS).
- TSA’s ITF is utilizing this site for side-by-side testing and evaluation of emerging security technologies from a variety of vendors in a live checkpoint environment.
- The ICP enables ITF to assess the impact of innovative solutions on the ecosystem holistically, to ultimately inform requirements for future screening environments across TSA.
- Several innovative technologies are now being demonstrated at the Innovation Checkpoint.
- The checkpoint is the only one in the country with three ASLs, integrated with four CT scanners, allowing for uninterrupted movement of carry-on luggage though the screening process.
This gathering will also host the FTE Startup Idol ‘Digital Identity & Security’ pitch session, featuring five high-potential startup finalists.
Speaker Invited
20:00 - 21:30
Unofficial Mixer at Beerhaus Las Vegas

FTE Global is renowned for its ability to bring industry executives together in relaxed environments to reconnect with old friends, and make new ones, and we have chosen the Beerhaus – Las Vegas as our venue to facilitate interested delegates being able to come together (outside of our official social event schedule) to enjoy a few drinks upon arrival in Las Vegas on their own dime.
The Beerhaus delivers a fresh take on the classic beer hall, where an artfully curated menu ensures both beer nerds and casual drinkers will find their favourites. It is located just next door to the Aria Resort in The Park between New York-New York and Park MGM. There are 28 craft beers on tap and entertainment options including Jenga and corn hole. Grab a cold drink, play some bar games and connect with old and new friends indoors, or on the outdoor patio.
Wednesday 7th September
Speaker Invited
09:00 - 10:15
Opening Keynote Session
Welcome Addresses:


Daniel Coleman
Founder & CEO
Future Travel Experience


Dr. Joe Leader
CEO
APEX/IFSA
Leadership insights
Inspirational Keynote:
The future of travel according to the man leading the charge in space exploration, automated aviation systems and modernising airline operations
Blue Origin’s John Couluris will deliver an outstanding Opening Keynote outlining his vision on the future of travel. As Program Manager, Human Landing System (Moon), John leads an incredible team to establish a permanent human presence on the Moon, working to design and build multiple classes of landers, habitats and resource-utilising technologies to ensure we reach the Moon and stay there. Prior to Jeff Bezos’ Blue Origin, John made history leading SpaceX’s effort to fly the Dragon spacecraft to the International Space Station. Experienced Chief Technology Officer aiding multiple airlines across the globe in modernising their operations, John currently leads the technology advancements for Azul Linhas Aéreas Brasileiras as Chief Technology Officer and Advisor to the CEO. He is also the Founder and board member of Reliable Robotics, a VC-backed Silicon Valley startup focusing on advanced aircraft automation.
More outstanding speakers to be announced soon
More exciting sessions to be announced soon - click here to register

Speaker Invited
11:35 - 12:45
Transformative approaches to industry collaboration that can reimagine the ways in which airports are developed, managed, leverage technology and realise potential
Format:
Panel Discussion
Moderator:


David Wilson
Managing Partner
daa International


Preston Peterson
Director of Customer Experience Innovation
American Airlines


Paul Puopolo
Executive Vice President of Innovation
Dallas-Fort Worth International Airport


Melissa Conley
Executive Director of Capability Management and Innovation
Transportation Security Administration (TSA)


Greg Forbes
Managing Director Airport Experience
Delta Air Lines


Dan Tanciar
Chief Innovation Officer
Pangiam
More outstanding speakers to be announced soon
QUESTIONS TO CONSIDER:
- What are the new tangible examples we can take inspiration from of collaborative new approaches in the industry, and where are the next quick wins?
- Is there an opportunity now for a radical rethink of what industry stakeholders are each responsible for delivering on the airport campus in order to facilitate travel that could create smarter operations and commercial advancement for all parties?
- How might funding, operating and business models of airlines and airports likely change in the next 10-20 years, and how could that impact the strategies of industry stakeholders operating on the airport campus?
- How might societal trends change in the next 10-20 years and how should that impact business, operations, commercial and facility development strategies?
- How might technology evolve in the next 10-20 years and how should that impact facility development, commercial and operational strategies?
- What does airside/landside look like in the future and how will security processes evolve?
- Do we still need systems like AODB at the airport or is there now viable alternatives?
- What new collaborations can be envisioned between existing industry stakeholders, and those operating in other sectors, that could further advance the industry?
- How can we address the workforce challenges the industry faces, and is more automation the best answer?
More exciting sessions to be announced soon - click here to register
Speaker Invited
12:45 - 14:45
Lunch and two-hour networking on the exhibition floor packed with exclusive launches and unveilings

Speaker Invited
14:45 - 15:00
FTE Exclusive - What is the future of flight, how is it powered and how is it paid for?


Brian Cobb
Chief Innovation Officer
Cincinnati / Northern Kentucky International Airport
More exciting sessions to be announced soon - click here to register
Speaker Invited
15:00 - 16:00
The Airport Tech Leaders Conversation – what tech is worth the time and investment?
Moderator:


Marcus Session
Vice President Information Technology Services
Tampa International Airport & Chair of the ACI Innovation@Airports Working Group
Format
The moderator will set the scene, and then each speaker will talk for three minutes from their seat on the technologies they are most excited about, and currently exploring. After everyone has voiced their opinion, the panel will share more details, learnings and potential use cases for the technologies being discussed.
Panellists:


Goutam Kundu
EVP & Chief Digital Strategy and Information Officer
Metropolitan Washington Airports Authority


Bob Kwik
Global Head of Airports
Amazon Web Services


Rishma M. Khimji
CITO
Clark County Department of Aviation


Haider Hayat
Manager IT Projects - Apps, Information Technology
Hamad International Airport
More outstanding speakers to be announced soon
Technologies to be explored:
- Web 3.0 & Metaverse
- AI
- Machine Learning
- Robotics, Autonomous Vehicles, Drones & Teleoperation
- 5G & Private Networks
- Digital Identity & Biometrics
- Wearables, VR & AR
- Big Data & Analytics
- Digital Twins
- Internet of Things
- Blockchain
- Other new tech to watch
More exciting sessions to be announced soon - click here to register
Speaker Invited
16:30 - 17:30
The FTE Baggage Innovation Working Group (BIWG) POCs Briefing Session
The FTE BIWG will have its own dedicated booth at the show and between 16.30 and 17.30 on 7 September the FTE BIWG captains and the vendors involved in our latest POC efforts will be available to meet participants who want to learn more about the results from the recent trial of reclaim optimisation at YYZ, plus the latest plans will be shared by members working on the next BIWG POCs relating to moving baggage between the US and Canada, leveraging computer visions technology, and testing of permanent bag tags by Airport Lab Network partners this Fall.
The FTE BIWG captains are:


Jose Salamo
Associate Director, Baggage Services Terminal 1
Greater Toronto Airports Authority


Samuel Ingalls
Principal
Barich, Inc


Jason Odey
Director, Global Baggage Excellence
Air Canada


Idar Sørgjerd
Manager, Baggage Handling Service, Technical Infrastructure & Innovations
Avinor


Kevin Kleist
Emerging Trends - Operational Strategy & Design
Southwest Airlines

Darin Juby, Director Baggage Services at Greater Toronto Airports Authority (GTAA) succeeds Andrew Price as the new Head of Baggage Transformation at FTE after working with us as an FTE BIWG captain since the groups inception. Darin carries on with his work for GTAA whilst driving us forward too, but steps aside as a BIWG captain so he can focus all his energy with us to deliver on the missions of the BIWG, and to nurture and develop the membership base.
More exciting sessions to be announced soon - click here to register
Speaker Invited
17:30 - 18:00
Day 1 Closing Keynote for all participants
Airline industry maverick John Thomas is returning to his regional roots with a new airline in the US – Connect Airlines – a carrier that boldly plans to not only bring turboprop planes back to the jet-dominated market, but also become the world’s first hydrogen-powered carrier and the first US-based zero-emission airline. What are his views on the future of travel, and how does he believe the industry should transform to truly deliver smarter travel to the passengers we serve, and our planet?
More exciting sessions to be announced soon - click here to register
Speaker Invited
18:00 - 19:00
Networking Reception on the exhibition floor

Make the most of the vital networking opportunities provided at the FTE Global 2022 Networking Reception, where delegates can enjoy demonstrations in the exhibition and network with their peers, over a refreshing drinks and snacks. The Networking Reception will begin early so participants have more scope to network outside of the official event proceedings.
Sponsored by
More exciting sessions to be announced soon - click here to register
Thursday 8th September
Speaker Invited
08:30 - 09:00
Keynote: Reinventing airport and airline business models – How next generation AI, cryptos, NFTs and metaverses can transform aviation economics


Rohit Talwar
CEO
Fast Future
More exciting sessions to be announced soon - click here to register
Speaker Invited
09:00 - 10:15
Opportunities for revolution in baggage - loading, visualisation & tagging
Moderator:


Darin Juby
Director Baggage Services
Greater Toronto Airports Authority
Format:
Following an update from the moderator on the latest progress from the FTE Baggage Innovation Working Group on its POCs and focus areas, and a provocative scene setting presentation on how we can overcome current challenges, and open new opportunities across the baggage realm, the panel will share ideas and views around the following key topics:
- Using robotics to modernise the loading of aircraft
- Advancements in baggage visualisation to enhance planning and operations
- The future of tagging
Scene Setting Presentation:
How can the sector resolve the current global baggage crisis and revolutionise baggage performance in the future?


Marlon van der Meer
Founder & CEO
BagsID Network
Panellists:


Eleonore Wenzl-Bery
Passenger & Baggage Processes
Lufthansa Group

Saba Rakhshandehroo ( Invited)
Service Owner Aircraft Baggage
Royal Schiphol Group


Lars Mehrtens
Research Associate
Fraunhofer IML


Per Engelbrechtsen
Business Development Director
Beumer Group


Byron Smith
Chief Technology Officer
NetTracer
More exciting sessions to be announced soon - click here to register
Speaker Invited
11:30 - 12:30
Innovation Case Studies & Learnings for airlines
Showcasing the art of the possible to enhance customer experiences, operational efficiency and business performance by airlines
Format:
A series of dynamic case studies before a fast-moving panel discussion to explore progressive new approaches.
Moderator:


Marta Dimitrova
Editor & FTE Hub Community Manager
Future Travel Experience
Learn how Spirit’s deployment of a domestic biometric solution on self-bag drop improved revenue generation and workforce optimization and how the implementation of automation on the ramp improved safety and operational efficiency.


Mike Byrom
Vice President, Airport Services
Spirit Airlines
As part of its enhanced focus on innovation Alaska Airlines recently pushed through on its efforts to deliver, and facilitate, electronic bag tags for its customers – a first in North America. What was the business case, and motivation, to get this done after years of exploration?


Jasper Quak
Managing Director
BAGTAG


Gus Naughton
Senior Software Engineer
Alaska Airlines
How is KLM now leveraging tehnologies like AI & ML now to address staff challenges, future growth demands and prioritising resources to maximise customer experience during peaks and even disruptions?


Lucille Witmans
Senior Account Manager, Operations Decision Support
KLM
More exciting sessions to be announced soon - click here to register
Speaker Invited
13:45 - 14:10
Post-lunch Keynote for all conference delegates
Speaker Invited
14:30 - 15:30
Reimagining end-to-end customer and baggage journeys with new approaches powered by technology, design, collaboration and new service approaches
Format:
The moderator will set the scene, and then each speaker will talk for three minutes from their seat on how they are evolving their approaches to customer and baggage journeys. After everyone has voiced their opinion, the panel will share their ideas for the future around the following key topics:
- How do we achieve inclusion for passengers of all types?
- How can the industry make big CX strides during disruption?
- What are the main challenges to delivering perfect passenger and baggage journeys and how do we overcome them?
- How do we take more processes away from the airport in the future, and deliver more choice to the passengers on their day of travel?
- What big changes can we expect to see inflight going forward?
- What is the right balance for digital, and human assistance, going forward across different classes of passenger?
Moderator:


Michael Taylor
Managing Director of Travel, Hospitality, and Retail Intelligence
J.D. Power
Panellists:


Ed Baklor
Head of Customer Care and Programs
JetBlue


Nagy Abu Zeid ( Invited)
Vice President Corporate Planning
Oman Airports Management Company


Tom Mano
Vice President, Products & Services Planning
All Nippon Airways


Megan Bozarth
Assistant Vice President of Customer Program Development
DFW International Airport


Julie Melnick
Founder & CEO
SkySquad


Kevin Kleist
Emerging Trends - Operational Strategy & Design
Southwest Airlines
More outstanding speakers to be announced soon
More exciting sessions to be announced soon - click here to register
Speaker Invited
16:15 - 17:00
Insights into effective innovation approaches & the FTE Startup Idol final
Part 1: Insights into the most effective approaches to innovation from those at the forefront of innovation and working with startups
Format:
Presentations to help the audience understand the best methods, and collaborative approaches, to drive enhanced results and performance through innovation.
Moderator:


Ryan Ghee
Head of Strategy & Development
Future Travel Experience
Successfully developing a culture of innovation – lessons learned from a unique ACRP research project, plus the unveiling of a brand-new innovation playbook for the airport industry


Justin Phy
President & Principal Consultant
Barich, Inc
Gerald R. Ford International Airport and Southwest Airlines amongst others have been doing exciting trials together in the areas of digital twins, autonomous mobility and drones through the Ford Launchpad for Innovative Technologies and Entrepreneurship (FLITE) initiative. What have been the key learnings from these trials, and what’s next?


Alex Peric
VP & Chief Operating Officer
Gerald R. Ford International Airport Authority (GRR)


Kevin Kleist
Emerging Trends - Operational Strategy & Design
Southwest Airlines
Part 2: FTE Startup Idol – The Final Three
The grand final of the FTE Startup Idol competition, featuring pitches from the finalists of the three categories – Automation & Workforce; Digital Identity & Security; and Sustainability. The overall winner will be decided by an audience vote and the winner will be announced at the FTE Global Awards ceremony later in the day.
Judging Panel


Ryan Chou
Venture Investor
JetBlue Technology Ventures


Simon Dempsey
CCO
Plan3 and FTE’s ‘Mayor for Startups’


Rishma M. Khimji
CITO
Clark County Department of Aviation


Daniel McCoy
Chief Innovation Officer
Transportation Security Administration (TSA)
Speaker Invited
16:15 - 17:00
Future proofing strategies for airports and their partners – Leadership Perspective
Moderator:


T.J. Schulz
President
Airport Consultants Council
Panellists:


Justin Erbacci ( Invited)
CEO
Los Angeles World Airports


Neil Pakey
CEO
Nieuport Aviation Infrastructure Partners & Chairman, Regional & Business Airports Group (RABA)


Jesus Saenz
Director of Airports
City of San Antonio
Topics to discuss:
- What does the traveler of the future expect from their journey and how can we better serve them?
- What are now the real catalysts for change and where are the opportunities for growth now?
- How do we approach growing back in the long-term?
- What is the right approach long-term for resourcing, training and attracting talent back to aviation?
- How can we make big steps in the industry’s sustainability mission?
- How do airports take non-aeronautical performance to the next level?
- Despite extensive cost cutting efforts during the pandemic are there still opportunities to save money, and how far could automation efforts still go?
- How reliant should industry stakeholders be on technology long-term, and should we all be aiming to become digital companies that just happen to operate in aviation?
- How do stakeholders play their part in future mobility & seamless journey efforts?
- What are the best ways to facilitate data sharing & new collaboration approaches?
- What do airlines and passengers want going forward and how do airports facilitate that?
More exciting sessions to be announced soon - click here to register
Speaker Invited
17:00 - 17:30
FTE Startup Idol – The Final Three

The grand final of the FTE Startup Idol competition, featuring pitches from the finalists of the three categories – Automation & Workforce; Digital Identity & Security; and Sustainability. The overall winner will be decided by an audience vote and the winner will be announced at the FTE Global Awards ceremony later in the day.
More exciting sessions to be announced soon - click here to register
Speaker Invited
17:30 - 18:30
Exhibition Wrap-up

New for 2022, the Exhibition Wrap-Up provides an ideal opportunity to spend some quality time on the show floor with a fun social twist thanks to our exhibitors who will be hosting drinks receptions, prize draw giveaways and unveilings.
More exciting sessions to be announced soon - click here to register
Speaker Invited
20:30 - 22:30
The FTE Global Networking Party & Awards Ceremony

This year’s Networking Party will take place outside at the Liquid Pool Lounge at the ARIA Resort. It is a unique location, and provides an unparalleled outdoor nightlife experience.
The ultimate in poolside opulence, Liquid Pool Lounge is defined by its distinctive contemporary ambiance and ultra VIP Service. Designed by Graft Lab, Liquid features a poolside bar, private restrooms, high-tech amenities, and 8 cabanas, offering prime seclusion within the already exclusive setting. The event will be this year’s premiere industry networking event, providing a perfect opportunity to unwind and network with fellow attendees in a relaxed environment.
The FTE Global Networking Party will also provide the perfect location for the industry-leading FTE Global Awards, which will recognise outstanding achievements in the following categories – Airline Pioneer Awards; Airport Pioneer Awards; Startup Idol 2022; and Best Exhibitor Presence 2022.
More exciting sessions to be announced soon - click here to register
Friday 9th September
Speaker Invited
10:00 - 11:00
Day 3 keynote session for all participants
Inspiration for the travel sector:
The MGM Resorts view on how physical digital convergence is transforming gaming and entertainment
Leadership insights
How is United Airlines advancing to become not only the best airline in the U.S., but also the best airline in the world?
More outstanding speakers to be announced soon
More exciting sessions to be announced soon - click here to register
Speaker Invited
11:30 - 13:00
The FTE Co-Creation Forums

We want FTE to be an industry change catalyst and we are making more efforts to facilitate actual industry collaboration at the show, as opposed to just discussing the need for it, which is why we are continuing to build the FTE Co-Creation Forum three years after its successful introduction. The session will provide a discussion platform for various stakeholders to discuss how they can collaborate in key areas to enhance the end-to-end passenger experience. Delegates will be able to choose which topic they would like to discuss and then join the relevant table to exchange thoughts, ideas, frustrations and potential ways forward.
There will be groups in different working zones, each with their own captain who will lead discussions on each table and help inspire outside-the-box thinking. At the start of the session, each delegate will join one of the discussion groups. They will then play an important role in forming ideas and conclusions within that group, which will be shared by the captains through the post-event report. The conclusions will also be passed to industry associations to help influence their next steps, so the good work can live beyond our time together in Vegas.
Topics will be announced soon
More exciting sessions to be announced soon - click here to register
13:00
Why attend FTE Global?
Don’t just take our word for it – read what FTE Global attendees have said about the show…
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Vital Event Information
Future Travel Experience Global 2022 is a global forum that brings together airlines, airports, government agencies, vendors, start-ups, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.
- Event
- Future Travel Experience Global 2022
- Date
- - September 2022
- Location
- ARIA Resort & Casino, Las Vegas, United States