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Hear from the most inspirational speakers from inside and outside of the industry, delivering candid and revealing insights to help future-proof our sector
The conferences will also focus on a wider range of topics, including Digital Transformation & Automation; Passenger Wellbeing; Future Airport & Inflight Experiences; Design & Technology; Cost Reduction & Operational Efficiency; Reimagined Guest Experiences; Identity, Biometrics & Security; Protecting & Empowering Workforce; Offsite & New Processing Practices; Robotics & Autonomous Vehicles; 5G; Digital Twins; Urban Air Mobility; Commercial, Retail & Ancillary Innovation, and perhaps most importantly considering our theme – Sustainability – with a case study focused approach that will help to champion innovations from around the world.
Our conference sessions build on our landmark keynotes, and we deliver a memorable learning experience by providing progressive insights from industry leaders, technology giants, disruptors, parallel industries, academia and startups across the multiple conference tracks that will take place across the show.
We make a concerted effort to differentiate ourselves from the crowd and to embrace conference session formats that facilitate the best level of knowledge-sharing and interactivity. With this in mind, FTE Global 2023 will include a raft of formats, including Think Tanks, Guest Sessions, Symposiums, Briefings, Technical Workshops, and CEO interviews.
We are delighted to announce that Brian J. Glaser, Chief Talent and Learning Officer, Google, will join us at FTE Global – Los Angeles, 19-21 September 2023 – for a keynote on “What can we learn from Google on how to attract, motivate, retain and empower its workforce?” Brian is responsible for building a vibrant, inclusive culture that accelerates the growth of Google’s business and talent. He oversees onboarding, training, leadership development and talent management for 180,000 “Googlers” in more than 60 countries. Previously, Brian led organisational development for JetBlue Airways, helping shape the company’s distinctive culture from the ground up and contributing to its massive growth as a member of the original start-up team. Prior to that, he held positions at Continental Airlines and Virgin Atlantic Airways.
Exclusive new FTE “Next Generation Aviation Security” Think Tank plan and team announced for FTE Global
Future Travel Experience is committed to driving positive industry change and vital to these efforts are our unique Think Tank projects. As FTE and APEX look to help inspire the next generation of aviation security, we are delighted to announce the exclusive new FTE “Next Generation Aviation Security” Think Tank. This unique working group of industry experts – led by Team Captain Anne Marie Pellerin, Founder and Managing Partner, LAM LHA (and former Executive Director, Checkpoint of the Future, TSA) – will design a new model of aviation security, leveraging new technologies and innovative approaches beyond the checkpoint and encompassing hold baggage processing, perimeter security, counter-drone measures, and off-airport processing.
Think Tank team members include Ian Law, Chief Digital Transformation Officer, Los Angeles World Airports; Matt Gilkeson, Director, Innovation Task Force, Transportation Security Administration; Lisa Sullivan, Executive Vice President - Travel and Transport, IDEMIA; Tim Lorenzen, Senior Manager, Security Innovation, American Airlines; Bob Kwik, Global Head of Airports, Amazon Web Services; Sarah Clark, Senior Vice President - Digital Identity, Mastercard; and Joe Leader, CEO, APEX & IFSA. They will advise on ways in which the industry can work together to achieve the vision. This will be supplemented by an industry-wide crowdsourcing effort, inviting the brightest minds to put forward their ideas to help inspire the final Think Tank recommendations.
Delta & Publicis Sapient to share case study on “Elevating Customer & Employee Experience by Working Cross-Enterprise”
At FTE Global, Delta, in partnership with Publicis Sapient, will share an exclusive case study on leveraging data and AI to create a culture of digital creativity, breaking down internal silos in service of the customer.
Delta’s mission is to connect the world and create opportunities, foster understanding and expand horizons by bringing people and communities together. The airline’s cross-enterprise digital function is at the centre of that mission, building experiences that create more meaningful interactions and lasting relationships with customers. By integrating customer experience, product management and engineering, Delta’s digital transformation is underpinned by a diverse team with a shared mission of bringing physical and digital experiences closer in service of an elevated service for each customer.
FTE Global 2023 conference tracks and initiatives will be available soon. Please click here to subscribe and stay updated.
Speakers already confirmed for 2023 include:
Ted Christie
President & CEO
Spirit Airlines
Allan Kilavuka
Managing Director and Chief Executive Officer
Kenya Airways Group
Tony Douglas
CEO
Riyadh Air
Christine Ourmieres-Widener
CEO
TAP Air Portugal
Bob Jordan
CEO
Southwest Airlines
Mike Rousseau
President & CEO
Air Canada
Andrés Conesa
CEO
Aeromexico
Marjan Rintel
CEO
KLM
Anne Rigail
CEO
Air France
Campbell Wilson
CEO
Air India
Michael Youngs
Vice President Information Technology
Dallas-Fort Worth International Airport
Cole Wolfson
Director, xBridge
Pittsburgh International Airport
Rohit Talwar
CEO
Fast Future
Dr. Joe Leader
CEO
APEX/IFSA
Ryan Ghee
Chief Operating Officer
Future Travel Experience
Paige Stanton Wilson
COO
Acubed by Airbus
Jorie Sax
Head of Innovation Lab
United Airlines
Paul Puopolo
Executive Vice President of Innovation
Dallas-Fort Worth International Airport
Melissa Conley
Executive Director of Capability Management and Innovation
Transportation Security Administration (TSA)
Javed Malik
Managing Director APAC
Vision-Box & FTE Advisory Board Member
Devin Liddell
Principal Brand Strategist
Teague
Kenny Chang
Executive Vice President, CMO (Marketing & IT Division)
Korean Air
Nathan VanRheenen
Executive Director, Intelligent Solutions (AI/ML & Analytics)
Boeing
Samuel Ingalls
Principal
Barich, Inc
Stephen Snyder
Managing Director, Operations & Partnerships
JetBlue Technology Ventures
Nikhil Ravishankar
Chief Digital Officer
Air New Zealand
Cesar Mateus
Managing Director, Digital Portfolio Office
Delta Air Lines
Ravi Vanmali
Managing Director, Operations Strategy, Data, & Implementation
Delta Air Lines
Dan Liebermann
Managing Director, Management Consulting
Publicis Sapient
John Richards
Director, Information Systems
Breeze Airways
Julio Toro
CIO
Copa Airlines
Shaown Nandi
Solutions Architects & Customer Solutions Leader
Amazon Web Services (AWS) & former CIO of Dow Jones and Head of Shared Technology Services for News Corp
Daniel Coleman
Founder & CEO
Future Travel Experience
Brian J. Glaser
Ph.D, VP & Chief Talent and Learning Officer, Member of Board of Advisors, LIFT Airline & original start up team member of JetBlue
Gus Naughton
Senior Software Engineer, Emerging Technologies
Alaska Airlines
Jean Carlon
Product Manager of Airport Guest Technology
Alaska Airlines
Jasper Quak
Managing Director
BAGTAG
Yvonne Bilshausen
Vice President of Aviation, U.S. West & Canada
Hill International
Philip Autekie
Masterplanning and Design Manager
Brussels Airport Company
Terri Mestas
Chief Development Officer
Los Angeles World Airports
Anne Marie Pellerin
Founder and Managing Partner
LAM LHA
Ian Law
Chief Digital Transformation Officer
Los Angeles World Airports
Matt Gilkeson
Director, Innovation Task Force
Transportation Security Administration (TSA)
Lisa Sullivan
Executive Vice President- Travel and Transport
IDEMIA
Tim Lorenzen
Senior Manager, Security Innovation
American Airlines
Bob Kwik
Global Head of Airports
Amazon Web Services
Sarah Clark
Senior Vice President - Digital Identity
Mastercard
Patrick Sgueglia
Product Manager - Regulatory Services & Biometrics
Lufthansa
Hervé Muller
Head of Airport Sales
EASIER
Amber Simonsen
Director, Airport Lobby Transformation
Alaska Airlines
Darin Juby
Head of Baggage Transformation, Future Travel Experience & Director Baggage Services
Greater Toronto Airports Authority
Idar Sørgjerd
Department Manager, BHS, Tech & Op. Excellence
Avinor
Jason Odey
Director, Global Baggage Excellence
Air Canada
Byron Smith
Chief Technology Officer
NetTracer
Maurice Jenkins
Chief Innovation Officer
Miami International Airport
Chang Ellison
Identity Management Capability Manager, Enrollment, ID Proofing, and Vetting
Transportation Security Administration (TSA)
Suhail Kadri
Senior Vice President Technology & Innovation
Hamad International Airport
Tara Mulrooney
VP Technology & Innovation
Edmonton International Airport
Kevin Kleist
Senior Emerging Trends Advisor
Southwest Airlines
Lennert l'Amie
CIO
Royal Schiphol Group
Steven Thody
COO
JFK Millenium Partners
Justin Erbacci
CEO
Los Angeles World Airports
James Snowdon
IT Director, Infrastructure Airport Applications
Vancouver Airport Authority
Maria Smith-Brackenridge
Senior Innovation Consultant
Dallas-Fort Worth International Airport
Preethi Elango
Manager Data Science
Southwest Airlines
Nelson Camacho
COO North America
Swissport
Anton Vidgen
Vice President, Guest Experience
Riyadh Air
Oren Cohen Butansky
VP Customers & Service
EL AL Israel Airlines
Velissarios Eleftheriou
Expert
Volocopter
Duncan Bureau
Chief Commercial Officer (CCO)
Canada Jetlines
Tony Roach
Senior Vice President Marketing & Customer Experience
Southwest Airlines
Simon Hickey
CEO
Western Sydney Airport
Robin Riedel
Partner
McKinsey & Company
James Dorris
Co-Founder and CEO
Odys Aviation
Robbie Stephens
Fleets Strategy Lead
Uber
Bert van der Stege
CEO
Harbour Air Seaplanes
FTE Global 2022 conference tracks and initiatives included:
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Vital Event Information
Future Travel Experience Global 2023 is a global forum that brings together airlines, airports, government agencies, vendors, start-ups, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.
- Event
- Future Travel Experience Global 2023
- Date
- - September 2023
- Location
- Long Beach Convention Center, California, United States