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Hear from the most inspirational speakers from inside and outside of the industry, delivering candid and revealing insights to help future-proof our sector

The conferences will also focus on a wider range of topics, including Digital Transformation & Automation; Passenger Wellbeing; Future Airport & Inflight Experiences; Design & Technology; Cost Reduction & Operational Efficiency; Reimagined Guest Experiences; Identity, Biometrics & Security; Protecting & Empowering Workforce; Offsite & New Processing Practices; Robotics & Autonomous Vehicles; 5G; Digital Twins; Urban Air Mobility; Commercial, Retail & Ancillary Innovation, and perhaps most importantly considering our theme – Sustainability – with a case study focused approach that will help to champion innovations from around the world.

Our conference sessions build on our landmark keynotes, and we deliver a memorable learning experience by providing progressive insights from industry leaders, technology giants, disruptors, parallel industries, academia and startups across the multiple conference tracks that will take place across the show.

We make a concerted effort to differentiate ourselves from the crowd and to embrace conference session formats that facilitate the best level of knowledge-sharing and interactivity. With this in mind, FTE Global 2023 will include a raft of formats, including Think Tanks, Guest Sessions, Symposiums, Briefings, Technical Workshops, and CEO interviews.


We are delighted to announce that Brian J. Glaser, Chief Talent and Learning Officer, Google, will join us at FTE Global – Los Angeles, 19-21 September 2023 – for a keynote on “What can we learn from Google on how to attract, motivate, retain and empower its workforce?” Brian is responsible for building a vibrant, inclusive culture that accelerates the growth of Google’s business and talent. He oversees onboarding, training, leadership development and talent management for 180,000 “Googlers” in more than 60 countries. Previously, Brian led organisational development for JetBlue Airways, helping shape the company’s distinctive culture from the ground up and contributing to its massive growth as a member of the original start-up team. Prior to that, he held positions at Continental Airlines and Virgin Atlantic Airways.


Exclusive new FTE “Next Generation Aviation Security” Think Tank plan and team announced for FTE Global

Future Travel Experience is committed to driving positive industry change and vital to these efforts are our unique Think Tank projects. As FTE and APEX look to help inspire the next generation of aviation security, we are delighted to announce the exclusive new FTE “Next Generation Aviation Security” Think Tank. This unique working group of industry experts – led by Team Captain Anne Marie Pellerin, Founder and Managing Partner, LAM LHA (and former Executive Director, Checkpoint of the Future, TSA) – will design a new model of aviation security, leveraging new technologies and innovative approaches beyond the checkpoint and encompassing hold baggage processing, perimeter security, counter-drone measures, and off-airport processing.

Think Tank team members include Ian Law, Chief Digital Transformation Officer, Los Angeles World Airports; Matt Gilkeson, Director, Innovation Task Force, Transportation Security Administration; Lisa Sullivan, Executive Vice President - Travel and Transport, IDEMIA; Tim Lorenzen, Senior Manager, Security Innovation, American Airlines; Bob Kwik, Global Head of Airports, Amazon Web Services; Sarah Clark, Senior Vice President - Digital Identity, Mastercard; and Joe Leader, CEO, APEX & IFSA. They will advise on ways in which the industry can work together to achieve the vision. This will be supplemented by an industry-wide crowdsourcing effort, inviting the brightest minds to put forward their ideas to help inspire the final Think Tank recommendations.


Delta & Publicis Sapient to share case study on “Elevating Customer & Employee Experience by Working Cross-Enterprise”

At FTE Global, Delta, in partnership with Publicis Sapient, will share an exclusive case study on leveraging data and AI to create a culture of digital creativity, breaking down internal silos in service of the customer.

Delta’s mission is to connect the world and create opportunities, foster understanding and expand horizons by bringing people and communities together. The airline’s cross-enterprise digital function is at the centre of that mission, building experiences that create more meaningful interactions and lasting relationships with customers. By integrating customer experience, product management and engineering, Delta’s digital transformation is underpinned by a diverse team with a shared mission of bringing physical and digital experiences closer in service of an elevated service for each customer.



FTE Global 2023 conference tracks and initiatives will be available soon. Please click here to subscribe and stay updated.


Speakers already confirmed for 2023 include:


Ted Christie

Ted Christie

President & CEO

Spirit Airlines

Allan Kilavuka

Allan Kilavuka

Managing Director and Chief Executive Officer

Kenya Airways Group

Tony Douglas

Tony Douglas

CEO

Riyadh Air

Christine Ourmieres-Widener

Christine Ourmieres-Widener

CEO

TAP Air Portugal

Bob Jordan

Bob Jordan

CEO

Southwest Airlines

Mike Rousseau

Mike Rousseau

President & CEO

Air Canada

Andrés Conesa

Andrés Conesa

CEO

Aeromexico

Marjan Rintel

Marjan Rintel

CEO

KLM

Anne Rigail

Anne Rigail

CEO

Air France

Campbell Wilson

Campbell Wilson

CEO

Air India

Michael Youngs

Michael Youngs

Vice President Information Technology

Dallas-Fort Worth International Airport

Cole Wolfson

Cole Wolfson

Director, xBridge

Pittsburgh International Airport

Rohit Talwar

Rohit Talwar

CEO

Fast Future

Dr. Joe Leader

Dr. Joe Leader

CEO

APEX/IFSA

Ryan Ghee

Ryan Ghee

Chief Operating Officer

Future Travel Experience

Paige Stanton Wilson

Paige Stanton Wilson

COO

Acubed by Airbus

Jorie Sax

Jorie Sax

Head of Innovation Lab

United Airlines

Paul Puopolo

Paul Puopolo

Executive Vice President of Innovation

Dallas-Fort Worth International Airport

Melissa Conley

Melissa Conley

Executive Director of Capability Management and Innovation

Transportation Security Administration (TSA)

Javed Malik

Javed Malik

Managing Director APAC

Vision-Box & FTE Advisory Board Member

Devin Liddell

Devin Liddell

Principal Brand Strategist

Teague

Kenny Chang

Kenny Chang

Executive Vice President, CMO (Marketing & IT Division)

Korean Air

Nathan VanRheenen

Nathan VanRheenen

Executive Director, Intelligent Solutions (AI/ML & Analytics)

Boeing

Samuel Ingalls

Samuel Ingalls

Principal

Barich, Inc

Stephen Snyder

Stephen Snyder

Managing Director, Operations & Partnerships

JetBlue Technology Ventures

Nikhil Ravishankar

Nikhil Ravishankar

Chief Digital Officer

Air New Zealand

Cesar Mateus

Cesar Mateus

Managing Director, Digital Portfolio Office

Delta Air Lines

Ravi	Vanmali

Ravi Vanmali

Managing Director, Operations Strategy, Data, & Implementation

Delta Air Lines

Dan	Liebermann

Dan Liebermann

Managing Director, Management Consulting

Publicis Sapient

John Richards

John Richards

Director, Information Systems

Breeze Airways

Julio Toro

Julio Toro

CIO

Copa Airlines

Shaown Nandi

Shaown Nandi

Solutions Architects & Customer Solutions Leader

Amazon Web Services (AWS) & former CIO of Dow Jones and Head of Shared Technology Services for News Corp

Daniel Coleman

Daniel Coleman

Founder & CEO

Future Travel Experience

Brian J. Glaser

Brian J. Glaser

Ph.D, VP & Chief Talent and Learning Officer, Member of Board of Advisors, LIFT Airline & original start up team member of JetBlue

Google

Gus Naughton

Gus Naughton

Senior Software Engineer, Emerging Technologies

Alaska Airlines

Jean Carlon

Jean Carlon

Product Manager of Airport Guest Technology

Alaska Airlines

Jasper Quak

Jasper Quak

Managing Director

BAGTAG

Yvonne Bilshausen

Yvonne Bilshausen

Vice President of Aviation, U.S. West & Canada

Hill International

Philip Autekie

Philip Autekie

Masterplanning and Design Manager

Brussels Airport Company

Terri Mestas

Terri Mestas

Chief Development Officer

Los Angeles World Airports

Anne Marie Pellerin

Anne Marie Pellerin

Founder and Managing Partner

LAM LHA

Ian Law

Ian Law

Chief Digital Transformation Officer

Los Angeles World Airports

Matt Gilkeson

Matt Gilkeson

Director, Innovation Task Force

Transportation Security Administration (TSA)

Lisa Sullivan

Lisa Sullivan

Executive Vice President- Travel and Transport

IDEMIA

Tim Lorenzen

Tim Lorenzen

Senior Manager, Security Innovation

American Airlines

Bob Kwik

Bob Kwik

Global Head of Airports

Amazon Web Services

Sarah Clark

Sarah Clark

Senior Vice President - Digital Identity

Mastercard

Patrick Sgueglia

Patrick Sgueglia

Product Manager - Regulatory Services & Biometrics

Lufthansa

Hervé Muller

Hervé Muller

Head of Airport Sales

EASIER

Amber Simonsen

Amber Simonsen

Director, Airport Lobby Transformation

Alaska Airlines

Darin Juby

Darin Juby

Head of Baggage Transformation, Future Travel Experience & Director Baggage Services

Greater Toronto Airports Authority

Idar Sørgjerd

Idar Sørgjerd

Department Manager, BHS, Tech & Op. Excellence

Avinor

Jason Odey

Jason Odey

Director, Global Baggage Excellence

Air Canada

Byron Smith

Byron Smith

Chief Technology Officer

NetTracer

Maurice Jenkins

Maurice Jenkins

Chief Innovation Officer

Miami International Airport

Chang Ellison

Chang Ellison

Identity Management Capability Manager, Enrollment, ID Proofing, and Vetting

Transportation Security Administration (TSA)

Suhail Kadri

Suhail Kadri

Senior Vice President Technology & Innovation

Hamad International Airport

Tara Mulrooney

Tara Mulrooney

VP Technology & Innovation

Edmonton International Airport

Kevin Kleist

Kevin Kleist

Senior Emerging Trends Advisor

Southwest Airlines

Lennert l'Amie

Lennert l'Amie

CIO

Royal Schiphol Group

Steven Thody

Steven Thody

COO

JFK Millenium Partners

Justin Erbacci

Justin Erbacci

CEO

Los Angeles World Airports

James Snowdon

James Snowdon

IT Director, Infrastructure Airport Applications

Vancouver Airport Authority

Maria Smith-Brackenridge

Maria Smith-Brackenridge

Senior Innovation Consultant

Dallas-Fort Worth International Airport

Preethi Elango

Preethi Elango

Manager Data Science

Southwest Airlines

Nelson Camacho

Nelson Camacho

COO North America

Swissport

Anton Vidgen

Anton Vidgen

Vice President, Guest Experience

Riyadh Air

Oren Cohen Butansky

Oren Cohen Butansky

VP Customers & Service

EL AL Israel Airlines

Velissarios Eleftheriou

Velissarios Eleftheriou

Expert

Volocopter

Duncan Bureau

Duncan Bureau

Chief Commercial Officer (CCO)

Canada Jetlines

Tony Roach

Tony Roach

Senior Vice President Marketing & Customer Experience

Southwest Airlines

Simon Hickey

Simon Hickey

CEO

Western Sydney Airport

Robin Riedel

Robin Riedel

Partner

McKinsey & Company

James Dorris

James Dorris

Co-Founder and CEO

Odys Aviation

Robbie Stephens

Robbie Stephens

Fleets Strategy Lead

Uber

Bert van der Stege

Bert van der Stege

CEO

Harbour Air Seaplanes


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Vital Event Information

Future Travel Experience Global 2023 is a global forum that brings together airlines, airports, government agencies, vendors, start-ups, terminal designers, architects, ground handlers, destination partners and various other travel industry stakeholders to learn, collaborate and be inspired on their next moves to transform their organisations’ passenger experience, business performance & sustainability strategies.

fte-asia-schema-img
Event
Future Travel Experience Global 2023
Date
- September 2023
Location
Long Beach Convention Center, California, United States