In part 2 of our focus on robotics and automation, SIN, DFW, MIA, MUC and AUS share insights into the latest developments and trends, including how these technologies can enhance operational efficiency and CX.


In part 2 of our focus on robotics and automation, SIN, DFW, MIA, MUC and AUS share insights into the latest developments and trends, including how these technologies can enhance operational efficiency and CX.

In part 1 of our focus on robotics and automation, CVG, PIT, ADR and LGW share insights into the latest developments and trends, including how these technologies can enhance operational efficiency and CX.

IAG and PIT – via its xBridge innovation programme – have deployed Synaptic Aviation’s computer vision. This uses AI models for computer vision to monitor ramp operations via cameras stationed at a gate.

MUC’s LabCampus is to welcome Exotec – a pioneer in scalable robotics systems – which is establishing its new HQ at the innovation hub. It strengthens LabCampus’ position in AI, mobility, and tech expertise.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
International Airlines Group (IAG) invited FTE for a briefing on its innovation activities. We learned how IAG will be collaborating with its partners on trials covering robotics & automation, AI & ML, and more.

FTE Global 2023 included the FTE AI Symposium, which explored the potential of Artificial Intelligence in aviation 5, 10, and 20 years from now, featuring Southwest, SEA, Boeing, Teague and Ink Innovation.

Etihad has become one of the first airlines to use AI to enhance safety management systems. This strategic move signifies its commitment to enhancing safety protocols through cutting-edge technology.

airBaltic has identified ways to drive efficiency with Artificial Intelligence (AI) in its daily work. The airline is rapidly growing its AI usage and is working with solutions in multiple business areas.

Amsterdam Airport Schiphol and Pangiam are commencing the next-stage trials of Project DARTMOUTH, which is intended to transform airport security screening using AI to enhance inspection of carry-on bags.

Eindhoven Airport, in cooperation with Schiphol Airport, is using AI to further improve the aircraft turnaround process and minimise delays. This is part of continuous optimisation of airport processes.

Lufthansa Innovation Hub’s new venture Swifty is an AI assistant that aims to transform business travel booking into a fast, efficient experience. It autonomously manages all steps within the chat interface.

Kristen Berndt, Senior Manager, Baggage Strategy & Innovation, United, explains the airline’s key efforts to streamline the passenger experience, better leverage data, and embrace emerging technologies.

Emirates is launching a City Check‑in and Travel Store. This allows passengers to check-in and drop off bags using self-service kiosks or a robotic check-in system, “providing customers with more technology-focused solutions”.

A new autonomous convenience store, Travelwell, has opened at Hong Kong International Airport, operated by Lagardère Travel Retail. The store deploys Artificial Intelligence and computer vision technology to streamline the shopping process.

The inaugural Aviation & Robotics Summit took place in Pittsburgh, the “robotics capital of the world”, on 18-20 April 2023.

Pittsburgh International Airport and International Airlines Group have launched an innovation partnership that will explore exciting new solutions with the robotics and tech community.
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