REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lufthansa and Fraport have unveiled Frankfurt Airport’s ‘Gate of the Future’, combining live digital updates, mobile passenger assistance and lounge-style seating to test new ways of making boarding smoother.
Singapore Airlines is upgrading its inflight experience with next-generation KrisWorld entertainment and Starlink high-speed connectivity, giving passengers greater choice, personalisation and flexibility.
Melbourne Airport has unveiled designs for its $4.5 billion international terminal expansion, featuring five additional gates, more spacious check-in and baggage claim areas, enhanced natural light and upgraded retail.
JFK Airport’s Terminal 4 has welcomed Eataly, bringing Italian cuisine and culture to its evolving dining offer as JFKIAT and HMSHost continue to enhance the passenger experience with diverse, authentic F&B concepts.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
All Nippon Airways is deploying Quvia’s network platform to monitor inflight connectivity and passenger experience in real time, supporting smarter optimisation decisions as the airline expands high-speed onboard internet.
London City Airport will open 09:LDN Suite in early 2027 in partnership with Aspire Pre-Flight Hospitality, introducing its first passenger lounge with a London-inspired premium experience accessible to all travellers.
easyJet will introduce Starlink high-speed inflight WiFi across its fleet from 2027, enabling passengers to stream, browse and stay connected in the air, while paving the way for new digital services to enhance onboard CX.
Get Future Travel Experience news & updates sent to your inbox
