REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Dallas Fort Worth International Airport is expanding its digital travel ecosystem with the launch of myDFW Rewards, a new loyalty programme that incentivises pre-booked parking and supports seamless travel.
Southwest Airlines has begun rolling out Starlink-powered inflight connectivity, giving passengers access to high-speed internet for streaming, working and staying connected throughout their journey.
Sunshine Coast Airport’s new arrivals precinct is taking shape as part of a $170 million terminal redevelopment. The project will enhance passenger experience, increase terminal capacity and support future growth.
Berlin Brandenburg Airport has enhanced its passenger experience and commercial offering with the opening of Brammibal’s Donuts, bringing one of Berlin’s best-known vegan brands to T1’s post-security market place.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
London City Airport is set to launch its first luxury pre-flight hospitality experience in partnership with Aspire Pre-Flight Hospitality. Opening in early 2027, the new lounge will offer premium amenities for all passengers.
Korean Air and Delta Air Lines are expanding Seamless Baggage Transfer to Seattle and Los Angeles, enabling faster U.S. connections for travellers from Korea. The service eliminates baggage recheck requirements.
American Airlines is enhancing the passenger experience on its Airbus A319 and A320 fleets with upgraded cabins, premium seating and improved onboard amenities. The retrofitted aircraft will enter service this summer.
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