Vistara Upgrades, launched in partnership with Plusgrade, enables passengers to upgrade their seats through an online portal.


Vistara Upgrades, launched in partnership with Plusgrade, enables passengers to upgrade their seats through an online portal.

FTE looks at how the likes of Singapore Airlines, Malaysia Airlines and AirAsia are tapping into new digital revenue streams and partnerships.

In our recent FTE APEX Ancillary Virtual Event, Virgin Atlantic, easyJet and Heathrow Airport shared insights into evolving their commercial approaches.

American Airlines, Cebu Pacific and Jetstar Group share strategies for restoring demand for air travel by providing greater flexibility to passengers.

Here we highlight a selection of some of the most exciting ancillary vendors which could help airlines and airports evolve their commercial approaches.

Dubai Duty Free has launched concierge and click & collect services, as it gradually re-opens shops in Concourse B at Dubai International Airport.Â
Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The 170sqm Food Village combines the best of design, brands and engagement to bring what is described as the “food court of the future” to Dubai Airport.

Emirates has officially revealed its new retail channel, EmiratesRED, offering passengers the ability to purchase duty free products and experiences.

Heathrow Rewards members can now collect loyalty points when they purchase entry to Club Aspire lounges in Heathrow Terminals 3 and 5.

Speakers from Singapore Airlines, Incheon International Airport and 3Sixty Duty Free explore the future of airport retail in a technology-led world.

Heathrow Rewards members can now collect loyalty points when they purchase entry to Club Aspire lounges in Heathrow Terminals 3 and 5.

Speakers from Singapore Airlines, Incheon International Airport and 3Sixty Duty Free explore the future of airport retail in a technology-led world.
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