Passengers departing from MIA can now deposit their bags quicker and easier than ever before
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Passengers departing from MIA can now deposit their bags quicker and easier than ever before
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
Hawaiian Airlines passengers at Honolulu Airport can now self-check and weigh their own baggage when they print their boarding passes
Brussels Airport and Brussels Airlines have launched a pilot project that will allow passengers on intra-European flights to check-in their own baggage.
To earn Platinum status, at least 80% of an airline’s passengers must have access to a range of self-service options throughout the airport journey. Scandinavian Airlines has become the only airline in the world to earn the highest level of accreditation in IATA’s Fast Travel program.
Air New Zealand has installed new fast track kiosks at Sydney Airport, allowing select international passengers to print their own bag tags along with their boarding pass.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
A self-service bag drop trial has commenced at Heathrow Airport’s Terminal 3, allowing passengers to tag and check-in their own bags without assistance from an agent.
Alaska Airlines and Seattle-Tacoma International Airport have partnered on a new self-tagging project, allowing passengers to print and attach their own bag tags.
Abu Dhabi Airports Company has installed a new offsite check-in facility, allowing more passengers to check-in and print their bag tags before arriving at the airport.
Daniel Skjeldam, CCO, Norwegian outlined to FTE how the airline’s new self-service bag drop has performed since implementation and where it will be rolled-out next.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Abu Dhabi Airports Company has installed a new offsite check-in facility, allowing more passengers to check-in and print their bag tags before arriving at the airport.
Daniel Skjeldam, CCO, Norwegian outlined to FTE how the airline’s new self-service bag drop has performed since implementation and where it will be rolled-out next.
With the Olympics fast approaching, Heathrow is planning a number of special measures, including a temporary terminal, offsite check-in, bag drop and volunteers.
Self-service kiosks and bag drop stations will significantly reduce the check-in time at the new ‘Airport of the Future’ at Los Angeles International Airport.
British Airways has chosen London City Airport as its second airport location worldwide to offer self-tagging facilities for checked-in baggage.
Montréal-Trudeau has become the first airport in North America to offer passengers self-service bag drop facilities.
China Airlines has introduced SkyPriority as part of the SkyTeam alliance’s roll-out of the service, which includes priority check-in, bag drop and boarding.
In the second instalment of our four-part report on the highly successful FTE Asia ‘Unconference’ sessions, we round-up the key findings from the self-tagging and bag drop workshop.
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