An industry insider tells FTE that permanent electronic bag tags will be commonplace within 12 months and could pave the way for a digital passenger smartcard.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
An industry insider tells FTE that permanent electronic bag tags will be commonplace within 12 months and could pave the way for a digital passenger smartcard.
Etihad Airways has invested in a baggage tracking system, ensuring it is well prepared for IATA’s Resolution 753, which will come into effect in June 2018.
FTE speaks to IATA’s Andrew Price about the new Resolution 753 on baggage tracking, and explores what airlines and airports need to do to prepare.
The vast majority of passengers want to be able to use their smartphone to manage flight disruptions, receive real-time updates and search for fares, according to SITA’s ‘Smart Thinking’ study.
FTE spoke to Air France-KLM’s Manuel van Lijf about the new eTag and eTrack – a permanent bag tag and a tracking device – which could improve the baggage process across the industry.
Moscow Domodedovo Airport has installed self-service WorldTracer kiosks, which allow passengers to report delayed bags without having to queue up to see an agent.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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The aircraft manufacturer has made a next-generation step in baggage technology with the unveiling of its innovative ‘smart’ luggage prototype, which features an embedded RFID chip that can be tracked using the ‘Find my Bag’ function of the bag’s accompanying iPhone app.
SITA’s BagManager technology has been implemented by SATS at Singapore Changi to manage the 15 million bags it handles each year.
The eighth annual SITA Baggage Report shows that baggage handling improved by 20.3% in 2011, saving airlines a total of $650 million.
Swissport International has launched an innovative self-service baggage solution, which means passengers no longer have to queue to report lost baggage.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
The eighth annual SITA Baggage Report shows that baggage handling improved by 20.3% in 2011, saving airlines a total of $650 million.
Swissport International has launched an innovative self-service baggage solution, which means passengers no longer have to queue to report lost baggage.
The updated Delta Air Lines app now includes a baggage tracking function, which allows passengers to locate their baggage in real-time using their smartphone.
Air France has launched a mobile service to offer passengers real-time updates ahead of their flight, as well as information on baggage delivery.
Mobile technology, NFC, RFID and self-service bag drop are just a few of the areas highlighted in the new ‘Navigating the Airport of Tomorrow’ report.
Where the US has successfully extended the check-in process away from the mobile phone and internet to offer a full-service remote skycap operation, further potential is seen to serve high passenger volumes at a time based on enlarging the cruise ship program to deal with conventions. Across the Atlantic, select destinations in Europe will soon […]
The Disney’s Magical Express is a complementary shuttle and luggage delivery service that exclusively transports Walt Disney visitors from Orlando International Airport directly to their Walt Disney World Resort hotel where their baggage is then safely delivered directly to their room. Michelle Bentubo, director, Disney Cruise Line/Disney’s Magical Express, explains Disney’s new role as a […]
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