Redefining the end-to-end passenger experience | Independent news and events
From a personalised IFEC platform and a reconfigurable cabin to virtual reality retail, FTE explores eight solutions that can enhance today’s passenger experience.
FTE speaks to Alaska Airlines’ Matthew Coder about how the airline is empowering crew members with mobile apps. Staff are able to access information in-flight, which can improve passenger experience.
FTE recently attended the TFWA Inflight Focus Workshop to gauge the extent to which the inflight retail sector is responding to technology-enabled change.
easyJet CEO Carolyn McCall discusses onboard Wi-Fi, the new £2.7 million crew training facility and the LCC’s plans to employ more female pilots.
Spring Airlines has teamed up with GuestLogix to enable its flight attendants to accept onboard payment for ancillary items via handheld point-of-sale devices.
Panasonic Avionics’ David Bruner tells FTE that improved connectivity will drive uptake of live onboard television and real-time in-flight re-accommodation.
The leisure carrier has just a matter of weeks to decide which connectivity solution to invest in – a decision that could have a major impact on future operations.
JetBlue Airways has started the roll out of Apple Pay, which allows passengers to pay for onboard products via their iPhone 6, iPhone 6 Plus or Apple Watch.
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Brett Proud, President & CEO of GuestLogix, discusses onboard merchandising, NFC, personalisation, data protection and the commercial relevance of BYOD.
Cathay Pacific and Tourvest Inflight Retail Services offer their thoughts on how technology, personalisation and staff training can help boost in-flight sales.
Family Booths, Duo-seating, iPad-equipped crew, an onboard snack bar and destination-related bookings via the IFE system are among the many innovations.
Virgin Atlantic, SITA, Droiders and JAL outline why wearable technology has an important role to play in improving the passenger experience.
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