REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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8-10 Sep 2021

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9-10 June 2021

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3-4 Feb 2021

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8-9 Dec 2020

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Redefining the end-to-end passenger experience | Independent news and events

Tagged: Crew Empowerment

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Changi, Heathrow, BA and SIA join trials to improve health and safety for aviation staff

Singapore and the UK have launched a series of trials to test the crew module of ICAO’s Council Aviation Recovery Taskforce (CART) Take-off guidelines.

Crew Empowerment, Initiatives // Jul 2020

Etihad introduces new inflight wellness ambassadors

As part of a new health and hygiene programme, Etihad has employed wellness ambassadors to provide essential health information and care for passengers.

Crew Empowerment // Jun 2020

Crystal Cabin Awards 2020 shortlist revealed

The shortlist for the Crystal Cabin Awards 2020, for which Future Travel Experience is a Media Partner, has been unveiled with a record number of entries.

Cabin Design & Interiors // Jan 2020

British Airways invests in cabin crew app to drive personalised customer service

British Airways will provide its crew with iPhone XRs loaded with a selection of apps to help offer customers additional assistance during their journey.

Crew Empowerment // Aug 2019

Qantas to research inflight wellbeing on ultra-long-haul flights

As planning for ‘Project Sunrise’ gathers pace, Qantas has announced three ultra-long-haul research flights to study passenger and crew wellbeing.

Hospitality, Initiatives // Aug 2019

FTE at AIX: Eight pioneering solutions that can improve the in-flight experience

Cabin Design & Interiors, IFE // Apr 2017

How Alaska Airlines is empowering crew with iPhone apps

Crew Empowerment // Aug 2016

Airlines presented with a new world of onboard retail opportunities – but will they be brave enough to take the plunge?

In-flight // Nov 2015

easyJet makes big crew training investment but Wi-Fi plans remain on hold

Connectivity // Oct 2015

Spring Airlines partners with GuestLogix to enhance onboard retail performance

Spring Airlines has teamed up with GuestLogix to enable its flight attendants to accept onboard payment for ancillary items via handheld point-of-sale devices.

In-flight // Sep 2015

Future-defining Onboard 2025 Think Tank brings together Airbus, Norwegian, Avianca, Panasonic and Honour to shape in-flight experience of 2025

This game-changing Think Tank will exclusively unveil its Onboard 2025 vision and recommendations at FTE Global 2015, 9th-11th September, Las Vegas.

Cabin Design & Interiors, FTE Event News // Aug 2015

Finnair empowers crew with tablet-based onboard retail solution ahead of Wi-Fi rollout

Finnair has equipped its flight attendants with tablets, which can be used to process onboard F&B and retail purchases and payments.

In-flight, Personalisation // Apr 2015

FTE APEX virtual EXPO

The air transport industry’s first major digital trade show

8-9 Dec 2020

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Future Travel Experience APEX Asia EXPO

3-4 Feb 2021, Marina Bay Sands, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

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Future Travel Experience Ancillary

RDS, Dublin

9-10 June 2021

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

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FUTURE TRAVEL EXPERIENCE EMEA

RDS, Dublin

9-10 June 2021

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Future Travel Experience Global

ARIA Resort & Casino, Las Vegas

8-10 Sep 2021, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

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Aircraft e-enablement, the connectivity ecosystem and Ka versus Ku

GuestLogix CEO: Airlines are still a long way away from taking advantage of personalisation to boost onboard ancillary revenues

Brett Proud, President & CEO of GuestLogix, discusses onboard merchandising, NFC, personalisation, data protection and the commercial relevance of BYOD.

In-flight, Personalisation // Nov 2014

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Tagged: Crew Empowerment

Subscribe to our newsletter

Changi, Heathrow, BA and SIA join trials to improve health and safety for aviation staff

Etihad introduces new inflight wellness ambassadors

Crystal Cabin Awards 2020 shortlist revealed

British Airways invests in cabin crew app to drive personalised customer service

Qantas to research inflight wellbeing on ultra-long-haul flights

FTE at AIX: Eight pioneering solutions that can improve the in-flight experience

How Alaska Airlines is empowering crew with iPhone apps

Airlines presented with a new world of onboard retail opportunities – but will they be brave enough to take the plunge?

easyJet makes big crew training investment but Wi-Fi plans remain on hold

Spring Airlines partners with GuestLogix to enhance onboard retail performance

Future-defining Onboard 2025 Think Tank brings together Airbus, Norwegian, Avianca, Panasonic and Honour to shape in-flight experience of 2025

Finnair empowers crew with tablet-based onboard retail solution ahead of Wi-Fi rollout

FTE APEX virtual EXPO

Future Travel Experience APEX Asia EXPO

Future Travel Experience Ancillary

FUTURE TRAVEL EXPERIENCE EMEA

Future Travel Experience Global

Aircraft e-enablement, the connectivity ecosystem and Ka versus Ku

Latest onboard retail solutions highlight end-to-end possibilities

Onboard re-accommodation and live sport set to thrive as IFC investments continue

Thomson Airways facing ‘critical’ connectivity decisions for 737 MAX fleet

JetBlue becomes first airline to accept Apple Pay

GuestLogix CEO: Airlines are still a long way away from taking advantage of personalisation to boost onboard ancillary revenues

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