REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Delta Air Lines has partnered with Apple to provide cabin crew with iPhone 12, equipped with 5G and augmented reality (AR), to enhance onboard operations.
Etihad Airways has become the first airline in the world to only operate flights with pilots and cabin crew who have been vaccinated against COVID-19.
Etihad is trialling SITA’s facial biometrics for cabin members, allowing them to complete check-in procedures digitally via their own mobile devices.
Boeing has teamed up with IMMFLY to introduce Boeing Digital Direct – a wireless inflight entertainment and digital services platform for airlines.
The personal devices have been introduced to optimise onboard sales and communication, while also providing flight-related documents for cabin crew.
British Airways will provide its crew with iPhone XRs loaded with a selection of apps to help offer customers additional assistance during their journey.
As planning for ‘Project Sunrise’ gathers pace, Qantas has announced three ultra-long-haul research flights to study passenger and crew wellbeing.
From a personalised IFEC platform and a reconfigurable cabin to virtual reality retail, FTE explores eight solutions that can enhance today’s passenger experience.
ARIA Resort & Casino, Las Vegas
7-9 Dec 2021, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
7-9 June 2022, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
7-9 June 2022, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
FTE speaks to Alaska Airlines’ Matthew Coder about how the airline is empowering crew members with mobile apps. Staff are able to access information in-flight, which can improve passenger experience.
FTE recently attended the TFWA Inflight Focus Workshop to gauge the extent to which the inflight retail sector is responding to technology-enabled change.
easyJet CEO Carolyn McCall discusses onboard Wi-Fi, the new £2.7 million crew training facility and the LCC’s plans to employ more female pilots.
Spring Airlines has teamed up with GuestLogix to enable its flight attendants to accept onboard payment for ancillary items via handheld point-of-sale devices.
This game-changing Think Tank will exclusively unveil its Onboard 2025 vision and recommendations at FTE Global 2015, 9th-11th September, Las Vegas.
Finnair has equipped its flight attendants with tablets, which can be used to process onboard F&B and retail purchases and payments.
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