Emirates and OpenAI have entered into a strategic collaboration to advance AI adoption and innovation across the airline. The collaboration will entail enterprise-wide deployment of ChatGPT Enterprise.


Emirates and OpenAI have entered into a strategic collaboration to advance AI adoption and innovation across the airline. The collaboration will entail enterprise-wide deployment of ChatGPT Enterprise.

China Airlines and Immfly have strengthened their strategic partnership to digitise and elevate CX. The collaboration now extends to more than ten A330 aircraft that will feature Immfly’s advanced wireless IFE.

Hopper Technology Solutions has announced a new ancillary offering for airlines – ‘HTS Seat Upgrades’. The end-to-end platform allows airlines to monetise unsold inventory and enhance customer experience.

ANA, ICN, Korean Air, HND, Cathay, CAG, AirAsia, NRT, Singapore Airlines and AAHK were recognised during the FTE APAC Pioneer Awards 2025 ceremony, which took place on 11 November in Singapore.

In this interview, ahead of APEX FTE Asia Expo 2025, Bob Kwik, Worldwide Head of Airports and Ground Transportation, shares how AWS is at the forefront of innovating with transformational AI and GenAI technologies.

In this interview, ahead of APEX FTE Asia Expo 2025, Sylvie Ladame, Sales Director, shares how Atrius believes in harnessing the value of data within a space by making data accessible, usable, and actionable.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
In this interview, Martin Jones, Chief Executive Officer, shares how CAVU – a Gold Sponsor and Exhibitor at APEX FTE Asia Expo 2025 – designs digital and physical solutions that make travel smoother.

SITA, working with easyJet, has launched a new ‘Agent App’ as part of efforts to reimagine how airports can serve passengers. The mobile tool allows ground crew to assist travellers anywhere in the terminal.

In this interview, ahead of his participation at APEX FTE Asia Expo, Jan Takacs, Head of Design & UX, AirAsia MOVE, shares how the company is driving innovation, personalisation, and a seamless experience at every touchpoint.

In this interview, ahead of his participation at APEX FTE Asia Expo 2025, Hercules Lai, Manager, Future Travel Experience, Airport Authority Hong Kong, discusses Flight Token and a truly seamless biometric journey.

In this interview, ahead of his participation at APEX FTE Asia Expo, Jan Takacs, Head of Design & UX, AirAsia MOVE, shares how the company is driving innovation, personalisation, and a seamless experience at every touchpoint.

In this interview, ahead of his participation at APEX FTE Asia Expo 2025, Hercules Lai, Manager, Future Travel Experience, Airport Authority Hong Kong, discusses Flight Token and a truly seamless biometric journey.

In this video interview conducted at FTE Global 2025, Sylvie Ladame, Director of Strategic Accounts and Sales, shares how Atrius’ solutions serve as the foundation for the airport-of-the-future ecosystem.

APEX FTE Asia Expo, taking place in Singapore on 11-12 November 2025, will be our biggest and best-ever event in the region. Read our full exhibitor, sponsor & tours preview to find out what you can expect to see.

Delta Air Lines has released its 7.5 app update, empowering travellers with greater flexibility, enhanced visibility, and new self-service features designed to simplify every step of the travel journey and enhance CX.

Aeroporti di Roma has launched Virtual Assistant – an advanced AI-powered digital companion designed to enhance the travel experience at FCO by providing real-time information and personalised support.

Southwest Airlines is partnering with Volantio to leverage the company’s Re-Commerce Platform to enhance flexibility and choice for travellers, further strengthening the airline’s customer-centric innovation.

Honolulu’s Daniel K. Inouye International Airport has introduced a new biometric arrivals system with SITA and U.S. CBP, cutting queues and transforming passenger processing with faster, more secure entry.
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