Tagged: Robotics

Thanks to “Leo”, bags are collected, checked in, transported and loaded onto the correct flight without ever having to enter the terminal building.

FTE speaks to Laila Ben Salah, KLM’s Manager Product Innovation, about the final Spencer demonstration in which the robot interacted with passengers at AMS.

Robot NAO, a 58cm-tall humanoid robot, can communicate with passengers in three languages and can interact with staff via their smart watches.

JetBlue Technology Ventures has been launched to help “shape the future travel experience” and will invest in and partner with early stage startups.

FTE takes a look at the top five technology trends that will shape the passenger experience in 2016, and which should be on every airport and airline’s radar.

KLM has launched operational trials of the project robot Spencer, which is being developed to guide passengers through the airport terminal.