British Airways is introducing holiday treats for customers this summer, including ice cream, seasonal menus and brand-new inflight entertainment as part of its ongoing commitment to the customer experience.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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British Airways is introducing holiday treats for customers this summer, including ice cream, seasonal menus and brand-new inflight entertainment as part of its ongoing commitment to the customer experience.

Japan Airlines (JAL) is trialling a clothing sharing service for travellers using JAL-operated flights. The aim is âto provide travel experiences involving less luggage and visualise environmental valueâ.

Singapore Airlines has extended free unlimited Wi-Fi access to all travellers in all cabin classes, including Premium Economy and Economy, empowering customers âto stay connected, entertained and productiveâ.

Wizz Air has launched a new loyalty programme â WIZZ Discount Club Light â available via the airlineâs app or online. This aims to increase engagement from customers with âexclusive inflight discountsâ.

Sichuan Airlines is to install Recaro Aircraft Seatingâs CL4710 in the business class cabin onboard 10 brand-new A319neo aircraft. A total of 80 seats will be installed. First deliveries will be in May 2024.

American Airlines is elevating its onboard CX with offerings designed to deliver âa consistent and connected inflight experienceâ. This includes new inflight meals, updated connectivity, and new entertainment options.

SAUDIA has signed an agreement for the installation of Astrova â Panasonic Avionicsâ next-generation IFE seat-end solution â on up to 30 aircraft in its widebody fleet (12 Airbus A330s and 18 Boeing 777s).

Air France has launched its brand-new Business seat, with âthe highest industry standards in comfort and onboard technologyâ. The seat features a sliding door that allows passengers to create a private space.

Japan Airlines has reached an agreement with Intelsat to upgrade about 50 Boeing 737s and 767s to the companyâs 2Ku inflight connectivity solution âto offer more robust inflight connectivity for passengersâ.

In this video interview, Tero Taskila, CEO of startup airline BEOND, shares the strategy for differentiating the carrier from others in the marketplace, as well as plans for a personalised passenger experience.

Jazeera Airways is enhancing the passenger experience and delivering critical business outcomes with the installation of Burranaâs innovative USB in-seat power solution on its Airbus A320 and A321 fleets.

Following the successful roll-out to easyJetâs EU and Swiss fleets, inflight technology provider AirFi has further deployed its portable streaming solution across the remainder of the airlineâs fleet.

Wizz Air is launching an innovative, digitally-driven ancillary service offering mobile data bundles, utilising eSIM Goâs Powered by Breeze solution that requires little technical involvement from the Wizz Air team.

Emirates has enhanced inflight connectivity, so all passengers can enjoy some form of free connectivity once they sign up to Emirates Skywards. The airline will also offer high-speed broadband onboard 50 new Airbus A350s.

United is the first U.S. airline to support âLive Activitiesâ for iPhone, giving customers real-time access to their boarding pass, gate and seat number, and countdown clock to departure, without opening the United app.

The co-located FTE EMEA and FTE Ancillary & Retailing events took place at the RDS Dublin on 23-25 May 2023, with the theme of âTomorrowâs Customerâ. Here is a selection of the main highlights.
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