Seattle-Tacoma International Airport is gearing up for a gradual reopening, by introducing new technologies for sanitisation and contactless ordering.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Seattle-Tacoma International Airport is gearing up for a gradual reopening, by introducing new technologies for sanitisation and contactless ordering.
Los Angeles World Airports has partnered with Fly with Breeze to pilot an on-demand food service programme, using the concept of a ‘ghost kitchen’.
The 170sqm Food Village combines the best of design, brands and engagement to bring what is described as the “food court of the future” to Dubai Airport.
Munich Airport has become the first location in Europe to offer this cashless payment process for customers, creating a convenient digital shopping experience.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Moscow Domodedovo Airport has launched a new online shopping platform in partnership with MyDutyFree, to allow passengers to pre-order duty free products.
Heathrow Rewards members can now collect loyalty points when they purchase entry to Club Aspire lounges in Heathrow Terminals 3 and 5.
Amsterdam Airport Schiphol and WeChat are providing an integrated range of services such as travel information and the possibility of pre-booking products.
Speakers from Singapore Airlines, Incheon International Airport and 3Sixty Duty Free explore the future of airport retail in a technology-led world.
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Travellers flying from Los Angeles International Airport can now pre-order food and shop online ahead of their trip via the airport’s digital channels.
Groupe ADP’s new Chief Retail Officer, Aude Ferrand, shares strategies to transform the airport retail experience, including by using new technologies.
Using the Uber Eats app, passengers at Toronto Pearson can order food from selected HMSHost restaurants for delivery right to their gate.
Startup SkyBuys allows passengers at Sydney Airport to pre-order goods, save items to a wish list, monitor deals, and receive their ordered items at the airport.
The electronic payment service will be available at 14 Lagardère Travel Retail France shops, as part of the airport’s strategy to cater for Chinese passengers.
FTE met with Nicolas Notebaert, CEO of VINCI Concessions and President of VINCI Airports, who outlined the group’s progressive approach to new technologies.
Passengers at Amsterdam Airport Schiphol can now exchange their leftover euros for Bitcoin or Ethereum at a “Bitcoin ATM”, which is being trialled at the airport.
Following in the footsteps of the likes of Schiphol and Dubai International, Hamburg Airport is exploring the potential of gate delivery for F&B.
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