REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 9th hosted by GOAA; Networking Day on February 10th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Icelandair is collaborating with Omnevo on the deployment of a cutting-edge Electronic Point of Sale (ePOS) system. The partnership aims to revolutionise inflight services and enhance passenger experience.
Liverpool John Lennon Airport and SSP have announced an extension of their partnership until at least 2036. A ÂŁ9 million investment will completely transform the food and beverage offer at the airport.
Vueling has announced a travel protection partnership with Cover Genius. The airline has plans to expand its digital offering through its website and mobile app as part of the Vueling Transform programme.
Tampere-Pirkkala Airport has upgraded its food & beverage offer with new cafĂ©s and restaurants in the departure hall and gate area after security, as it âsystematically develops the customer experienceâ.
Blue Islands has launched a new eSIM offering in partnership with eSIM Go for seamless mobile data when travelling. This is part of the airlineâs âongoing commitment to a customer-first approachâ.
Perth Airport has opened the Otherside Brew Lounge in Terminal 2, in partnership with Otherside Brewing Co and Delaware North. It aims to offer âa unique pre-flight venue with a dynamic personalityâ.
In this video interview, Ursula Silling, CEO, Branchspace, shares her perspective on new ideas and opportunities to enhance e-commerce and retail in air transport, and the new partnership with Oman Air.
Jewel Changi Airport has unveiled a new retail cluster designed as a hub for discovering Singapore brands. Changi Airport Group is a Headline Partner of FTE APEX Asia Expo (Singapore, 19-20 November 2024).
9-11 June 2026, Dublin, Ireland
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
Sydney Airport has opened Australiaâs first domestic airport terminal department store concept in T2 and T3, in collaboration with Heinemann, âto create a world-class passenger experience for travellersâ.
Travel technology platform Meili has announced a partnership with online travel agency Travelstart. They aim to redefine car rental distribution as part of a âcommitment to innovation in travelâ.
British Airways Executive Club Members spending in World Duty Free shops at London Heathrow can now collect Avios on their purchases, as part of efforts to âmake a difference to customersâ travelsâ.
Zurich Airport has launched the first phase of its comprehensive e-commerce transformation, known as ZRH Comfort, in collaboration with Omnevo. The aim is to revolutionise CX with cutting-edge technology.
Los Angeles World Airports has partnered with Airport Dimensions, Servy, and Unibail-Rodamco-Westfield to bring a new level personalisation to digital retail and F&B ordering at Los Angeles International Airport.
Oman Air and Branchspace have partnered on a new digital retailing platform for the airline. This includes a complete revamp of the airlineâs mobile app and web portal, covering the end-to-end digital CX.
London Luton Airport has announced a ÂŁ30 million investment to enhance the passenger experience. This includes a new ÂŁ8 million flagship restaurant, as well as a ÂŁ20 million refurbishment of the security hall.
Swedavia is to open 10 new F&B outlets at Stockholm Arlanda, LuleĂ„ and Malmö airports, in partnership with SSP Group. The focus is on enhancing CX with âinnovative conceptsâ and âtruly local experiencesâ.
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