REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

Ancillary News

Ancillary News

25 airlines and 25 airports shortlisted for FTE World Airline Ancillary & FTE World Airport Retailing Awards 2025
YVR unveils new Vancouver Duty Free – a reimagined shopping experience for international travellers
PANYNJ, New Terminal One and URW select Duty Free Americas as exclusive duty free operator
Zurich Airport selects ‘the food collective ag’ as operator of new TREATS food hall for an “unforgettable CX”
HOU enters next phase of dining transformation with “mix of national reach and Houston flavour”
Perth Airport partners with Delaware North on four first-to-market F&B concepts in its International Terminal
Top ancillary & retailing trends to watch in 2025: daa, Lufthansa Group, Heathrow, PLAY and Fraport on experimental retailing, tailored experiences, digital innovation and more
Perth Airport continues CX refreshment with four new outlets in partnership with SSP
Nice Côte d’Azur Airport enhances CX with two new restaurants operated by Lagardère Travel Retail France
Top ancillary & retailing trends to watch in 2025: Vantage Group, Air France-KLM, MUC, Oman Air, YVR and more on digitalisation, personalisation, AI-driven experiences and more
FTE Communities update: Smart Ramp Proof of Concepts, Iberia-hosted Live Day in Madrid, exclusive Schiphol baggage tour and more
KLM partners with Immfly “to reinforce the power of retail to elevate the customer experience”

FTE Events and Activities Schedule

View the full schedule >>

Future Travel Experience World Innovation Summit

13–15 May 2025, Pittsburgh

A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.

Future Travel Experience Ancillary

10-12 June 2025, Dublin

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

APEX Future Travel Experience EMEA

10-12 June 2025, Dublin

A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.

Future Travel Experience Global

09 to 11 Sep 2025, California

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Future Travel Experience APEX Asia EXPO

11-12 November 2025, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


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