The Airline Passenger Experience Association (APEX) is encouraging governments worldwide to issue tax relief for airlines in the wake of COVID-19.


The Airline Passenger Experience Association (APEX) is encouraging governments worldwide to issue tax relief for airlines in the wake of COVID-19.

The new factory, named DIVA, is designed to help Changi Airport Group develop, experiment and launch new digital products and services.

Etihad has partnered with Tencent to leverage social media platforms, such as WeChat, to better support its customer engagement strategy in China.

Barbara Yamamoto, Director Guest Experience & Innovation, LAWA, unveils more details about the airport operator’s ambitious transformation plan.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Japan Airlines has partnered with Bell and Sumitomo Corporation to explore Mobility-as-a-Service, by fostering the required infrastructure and regulations.

Airbus and the Civil Aviation Authority of Singapore have announced a new partnership to make urban air mobility services a reality in Singapore.

Dublin Airport has partnered with Hack Access to host an accessibility hackathon, focusing on finding smart solutions to tackle accessibility challenges.

Innovation leaders from LAWA, AA, HIA, YVR and JAL share their thoughts on tech trends and disruptors that will shape the air transport industry.

The Government of New Zealand has partnered with urban air mobility company Wisk to support a world-first passenger air taxi trial.

The expanded joint venture offers a greater choice of routes and loyalty options for passengers travelling between Europe, the UK and North America.

Innovation leaders from Southwest, Vantage Group & BIAL share their thoughts on tech trends and disruptors that will shape the air transport industry.

Lufthansa Innovation Hub has published the Airline Digital Index report as part of its effort to rank the industry’s most digital airlines.

Lufthansa Group will leverage Google Cloud’s infrastructure and machine-learning capabilities to further optimise its operational performance.

Delta Air Lines customers are now being notified when their seat is boarding, thanks to a new virtual queuing feature on the Fly Delta app.

Lufthansa’s new A320neo features further developed engines and improved aerodynamics, enabling a significant reduction in noise and CO2 emissions.

FTE explores a selection of the top technologies and trends for 2020, including robotics, autonomous vehicles, AI, digital twins, sustainability and more.
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