REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Pittsburgh International Airport has launched a program called ‘We Got You’ that focuses on helping passengers navigate unexpected events. The passenger-first initiative includes AI-powered tools and more.
Cybersecurity has become a critical focus within the air transport industry as cyber threats grow more sophisticated. In this article, SEA, VIE and PIT share valuable insights into their cybersecurity strategies.
American Airlines is partnering with U.S. CBP, Brock Solutions, BagCheck and Sydney Airport on a ground-breaking program to pilot International Remote Baggage Screening for a reimagined customer experience.
Schiphol and KLM – both Corporate Partners of the FTE Digital, Innovation & Startup Hub – are partnering in the pioneering FTE Smart Ramp program, accelerating automation and collaborative innovation.
Munich Airport has opened the fully modernised central security lanes in Terminal 2. The 15 lanes include cutting-edge CT scanners to optimise processes for passengers, while enhancing overall security.
UK regional gateway Southampton Airport has launched an AI-powered digital assistant. Now live across the airport, it provides real-time information and enhances navigation throughout the terminal.
Ink Innovation has entered a partnership to make BAGTAG’s platform available to all airlines using its systems, making it easy for airlines to implement digital baggage tagging within their check-in flows.
In this deep-dive article, PIT, Connect Airlines, YEG and Carnegie Mellon University share their insights into scaling the use of SAF, electric, low carbon energy, hydrogen and more across air transport.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Hong Kong Airlines and Plaza Premium Group have signed a Memorandum of Understanding to enhance cooperation and CX, extending the range of services available to their respective guests.
London Gatwick has transformed its security screening process with cutting-edge tech. This means travellers no longer need to remove electronic items from hand baggage, or place liquids in plastic bags.
The Port Authority of New York and New Jersey has announced the opening of a second sensory room at Newark Liberty Airport’s Terminal A, providing an inclusive experience for neurodivergent travellers.
Bournemouth Airport and SSP have announced a 10-year partnership, with SSP becoming the main food & beverage partner as part of the airport’s ongoing transformation of the customer experience.
Avianca, in collaboration with TAP Air Portugal, has opened a VIP lounge at Miami International Airport (MIA). This new premium amenity marks another big step in the airport-wide modernisation of MIA.
JFK Millennium Partners has selected K2 Security Screening Group to procure, install and deploy a state-of-the-art security screening checkpoint at the new JFK Terminal 6, facilitating a seamless CX.
San Diego International Airport has introduced a unique CX initiative. The airport’s Spring 2025 Performing Arts Resident, Poets Underground, is onsite in the terminals at a luggage-inspired stage.
In part 2 of our comprehensive focus, daa (operator of Dublin and Cork airports), Lufthansa Group, Heathrow, PLAY Airlines, and Fraport share their insights into the top ancillary & retailing trends in 2025.
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