REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
CAVU has signed a new multi-year contract with Ryanair. The partnership improves access to airport services like parking and fast track, while delivering a seamless, tech-led customer experience.
UK regional gateway Southampton Airport has welcomed the opening of a new Starbucks. Located airside, it marks the latest step in the airport’s ongoing food and beverage transformation in partnership with SSP.
In this interview, ahead of his participation at FTE Global 2025, Martijn van Boven, Product Manager, discusses how Royal Schiphol Group is leveraging tech, design and data, to redefine airport capacity and flow management.
Brisbane Airport has awarded its International Travel Essentials retail contract to Lagardère AWPL. The transformed retail offering will include five refreshed Relay concepts over three levels at the International Terminal.
Air New Zealand has revealed plans for its new flagship Koru Lounge at Auckland International Airport. The lounge will deliver an experience designed to enhance customers’ journeys with a fresh new look and feel.
Manchester Airport has opened a new section of its redeveloped Terminal 2 departure lounge. This includes six new shops and eateries, joining an already extensive array of options for travellers to further enhance CX.
Lufthansa and Fraport are further optimising aircraft handling at Frankfurt Airport. Together with zeroG, the partners are introducing an innovative AI-based camera solution called ‘seer’, using real-time data.
Meet the 12 executives on the FTE Airport Digital Transformation Power List Americas 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Employees in Schiphol’s baggage halls can now use a lifting aid wherever they are working, with the airport installing lifting aids at all 385 workstations as it rapidly adopts advanced technologies.
Heathrow has announced the outcome of its strategic review of travel essentials, awarding new agreements to Lagardère Travel Retail and WHSmith to deliver an improved and modernised shopping experience.
American Airlines is the first carrier to pilot One Stop Security in the U.S. for seamless connections. This allows customers travelling from LHR and connecting through DFW to clear U.S. Customs at the arrival gate.
TWAI, a U.S.-based leader in travel tech with global operations spanning India, Asia, and Australia, has announced its acquisition of Travello – a fast-growing social travel platform and B2C marketplace for tours and activities.
Plaza Premium Group has opened the second Plaza Premium First in the West Hall of Hong Kong International Airport. This elevated lounge concept aims to “provide the utmost comfort and convenience”.
‘Emirates First’ has officially opened at Dubai International Airport’s Terminal 3, offering a luxurious and unique airport experience for Emirates’ First Class customers and Skywards Platinum members.
The Port Authority of New York and New Jersey, the New Terminal One, and Unibail-Rodamco-Westfield Airports have announced plans to deliver best-in-class travel essentials at JFK Airport’s New Terminal One.
Dublin Airport and SSP Group have collaborated to open a new premium wine and food concept – The Reserve – in Terminal 2. It offers a curated selection of wines alongside an all-day dining menu.
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