REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Keflavik Airport has awarded SSP Group a contract to open two new Point convenience stores, a Snæland Deli delicatessen and 17 high-tech vending machines in seven spaces at the airport.
International Airlines Group (IAG) – a Headline Partner of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024 – has launched the eighth edition of its Hangar 51 Accelerator programme.
Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched ‘Airport in the City’, a new check-in and baggage delivery service at Termini Station in central Rome.
Vanderlande – an Airport Lab Network Partner of the FTE Baggage Innovation Working Group – has signed contracts to provide end-to-end baggage handling systems for two airports in Vietnam.
Korean Air – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has partnered with Amazon Web Services (AWS) to develop an AI Contact Center platform to improve the customer experience.
In this interview, Arthur Reijnhart, Executive Director Schiphol Commercial, shares Royal Schiphol Group’s bold new course for its future commercial strategies and plans for major terminal modernisation.
Researchers from Fraunhofer IML (a Corporate Partner of the FTE Hub and a Partner of the FTE BIWG) have demonstrated the initial results of the ‘Digital Testbed Air Cargo’ (DTAC) research project at MUC.
OMA, of which VINCI Airports (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) is the main shareholder, has inaugurated the first phase of a €400 million investment programme at MTY.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
SEA Milan Airports has implemented FaceBoarding at Linate, allowing travellers to check-in and board using biometric facial recognition. ITA Airways and SAS are the first airlines to join the project.
Manchester Airport (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) has opened a Gaming Point in Terminal 1, giving video game fans the chance to play their favourite titles, or try out a VR escape room.
Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November – has expanded its partnership with Collinson (an exhibitor at FTE Dublin, 11-13 June).
Ahead of their participation in the FTE Aviation & Robotics Summit, Alaska Airlines, CVG, United, Schiphol and Southwest share insights into how robotics, automation and AI can enhance operational efficiency and CX.
British Airways – a member of International Airlines Group (a Headline Partner of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024) – has launched a new Customer Access Advisory Panel.
Reno-Tahoe Airport Authority has announced a new Ground Transportation Center project that will improve ground transportation services at the airport by 2028, enhancing CX and sustainability.
BEUMER Group – a Strategic Partner of the FTE BIWG – has been selected as the vendor for a new baggage handling system at Gerald R. Ford International Airport as part of its Terminal Enhancement Project.
Munich Airport is offering Chinese travellers personal shopping assistance free of charge in Terminal 2. Chinese-speaking shopping assistants aim to break down language barriers and enhance CX.
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