iGA Istanbul Airport has unveiled the ‘Therapy Dog Project’ to provide a calming and enjoyable travel experience to passengers experiencing flight-related stress, as part of efforts to further enhance CX.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
iGA Istanbul Airport has unveiled the ‘Therapy Dog Project’ to provide a calming and enjoyable travel experience to passengers experiencing flight-related stress, as part of efforts to further enhance CX.

Sunshine Coast Airport has announced a new partnership with Containers for Change, implementing a container refund scheme throughout the terminal and supporting environment and sustainability goals.

Ahead of the virtual meeting of the FTE World Airport Retailing Working Group on 14 March 2024, LHR, DOH, Vantage Airport Group and more share insights into commercial innovation, experience and engagement.

Ahead of his participation in the FTE Ancillary & Retailing event, Carlos Ruiz, Director of Commercial Management, CVG, explains the airport’s focus on personalisation, collaboration and cutting-edge tech.

The FTE Digital, Innovation & Startup Hub along with the FTE Baggage Innovation Working Group members convened on 28-29 February 2024 at Tampa International Airport for a fantastic collaborative event.

Hamad Airport is further elevating the travel experience with new dedicated screening lanes for families with younger children transferring through the airport, as part of a commitment to seamless CX.

Port Authority of New York and New Jersey is enhancing the food and dining options at Newark Liberty International Airport’s new Terminal A with the addition of the Guy Fieri’s Flavortown Kitchen + Bar.

In this article, we explore examples of collaborative innovation from ADR, IndiGo and GMR. Plus, we share exclusive insights into a new “coalition of the willing” being launched by Schiphol with the FTE BIWG.

Changi Airports International has signed an agreement to manage Terminal 2 at Vietnam’s Cam Ranh Airport. Changi Airport Group is a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024.

Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has opened a new SilverKris Lounge at Perth Airport for Business Class and qualifying frequent travellers.

BAGTAG’s first branded web-shop is live with Alaska Airlines in a big step towards increased adoption of electronic bag tags. BAGTAG is a Strategic Partner of the FTE BIWG and Alaska Airlines is a Partner.

oneworld and Swissport have opened new lounges at Amsterdam Airport Schiphol. Both lounges are located in Lounge 2 at AMS, offering travellers flying to non-Schengen destinations a luxurious place to relax.

New technology that confirms the validity of a traveller’s identification and their flight information in real time is now in use at the TSA security checkpoints at Virginia’s Norfolk International Airport.

Greater Orlando Aviation Authority is further elevating facilities and enhancing customer experience at MCO with plans to refurbish the interiors of Airsides 1 and 3, as well as those of Terminals A and B.

In part 2 of our focus on robotics and automation, SIN, DFW, MIA, MUC and AUS share insights into the latest developments and trends, including how these technologies can enhance operational efficiency and CX.

ORD is to receive an additional $40 million in Airport Terminal Program grant funds. The grant will be used to upgrade customer amenities, improve security screening and expand accessibility at Terminal 3.
Get Future Travel Experience news & updates sent to your inbox