REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Tour on 9th hosted by GOAA; Networking Day on February 10th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Finavia has completed the most extensive development programme in the history of Helsinki Airport, with an investment of over €1 billion over a 10-year period, to enable “a world-class customer experience”.
Airport Dimensions (a Platinum Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) is working with its joint venture partner Swissport to open two new lounges at London Luton Airport in 2024.
Working with local schools, autism groups and key stakeholders, Emirates and Dubai International Airport are improving the travel experience for neurodivergent passengers, facilitating ‘travel rehearsals’.
An $81 million expansion is underway to almost double the size of the Virgin Australia arrivals hall at Melbourne Airport. The upgrade includes a new baggage carousel and oversized baggage collection point.
Changi Airport Group – a Headline Partner of FTE APEX Asia Expo, Singapore, 8-9 November 2023 – is “turbocharging digitalisation efforts”, including via the Changi Pay digital wallet for ease of payment.
Heathrow Timeslot is a free service which will give passengers a designated time and entry point to the security search area.
Passengers simply walk through the scanner at a normal pace without stopping. The test and evaluation phase is set to last up to six months.
FTE Global, renowned as “the CES for Aviation”, relocated to LA on 19-21 September where it was co-located for the first time with APEX/IFSA Global EXPO. Take a look at our round-up of some of the highlights.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Delta, Pittsburgh International Airport, Lufthansa, Fraport, United, Amsterdam Airport Schiphol and NEC were recognised in FTE Global 2023 Awards ceremony, which took place on 19 September in Los Angeles.
The FTE Aviation & Robotics Summit will return to Pittsburgh on 14-16 May 2024, with Pittsburgh International Airport as the official Host Airport.
Construction on the Terminal Modernization Program at PIT has passed the halfway point and remains on track for completion in 2025 as part of the “vision for the new Pittsburgh International Airport”.
London Luton Airport has announced a £30 million investment to enhance the passenger experience. This includes a new £8 million flagship restaurant, as well as a £20 million refurbishment of the security hall.
A new United ClubSM has opened at Denver Airport, coinciding with the airline’s nearly $1 billion investment to improve the customer experience in Denver and “match the way travel has evolved in recent years”.
Cairo Airport Company has signed agreements with Pangiam to design and build Cairo International Airport’s new Terminal 4 and develop it into “a world-class smart airport” with a seamless passenger experience.
FTE spoke to Julie Wienberg, Aviation Practice Leader, Perkins&Will; Chris Runde, Director of Innovation, Introba; and Ibrahim Ibrahim, Managing Director, Portland Design, about the future of the industry.
In this thought-leadership article, Forth Bagley, Principal, Kohn Pedersen Fox (KPF), shares how the most successful terminals of the future will be “passenger inspiration machines.”
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