flydubai’s new eShop allows passengers to pre-purchase duty free products before they fly and have them delivered to their seat when they travel.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
flydubai’s new eShop allows passengers to pre-purchase duty free products before they fly and have them delivered to their seat when they travel.
United Airlines has launched a new inflight pre-order initiative, which forms part of the airline’s customer experience transformation strategy.
Eurowings Discover has teamed up with Retail inMotion to offer food and beverage and boutique products via a fully digital, immersive inflight catalogue.
The airBaltic SKY Service platform will enable passengers to use their mobile devices to order items from the onboard menu and duty free shop.
Singapore Airlines’ new inflight shopping experience is available on the KrisShop e-commerce platform via the KrisWorld IFE system.
Connecticut Airport Authority (CAA) has partnered with Servy to offer new mobile food ordering services at Bradley International Airport (BDL).
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Hudson has opened its second Hudson Nonstop store in Concourse B at Chicago Midway International Airport, using Amazon’s Just Walk Out technology.
The new website, called Paisly, uses smart technology to ease the booking process and make individually tailored suggestions for hotels and car rentals.
Submit your ideas to help us redefine key areas of the end-to-end travel experience, and drive the industry’s business transformation forward.
The first Hudson Nonstop store with Amazon’s Just Walk Out technology has opened at Dallas Love Field Airport, offering a contactless shopping experience.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Submit your ideas to help us redefine key areas of the end-to-end travel experience, and drive the industry’s business transformation forward.
The first Hudson Nonstop store with Amazon’s Just Walk Out technology has opened at Dallas Love Field Airport, offering a contactless shopping experience.
Using the new BOS2GO online ordering platform, powered by Grab, passengers can place food or retail orders for pick up or delivery to a designated gate.
The new shopping platform allows members of Malaysia Airlines’ frequent flyer programme to earn miles for purchases from over 500 e-commerce brands.
Hudson Nonstop, which will be the first store to use the technology, will open in the first quarter of 2021 at Dallas Love Field Airport (DAL).
The key recommendations from the FTE APEX Business Model Transformation Think Tank were unveiled during this week’s Virtual Expo.
The new digital platform, developed by gategroup, will offer easyJet customers a convenient way to access inflight retail services from their own mobile devices.
Wizz Air has launched mobility platform WIZZ RIDE in partnership with CarTrawler, offering travellers a range of travel options through its mobile app.
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