The opinionated Ryanair boss shares his views on kiosks, self-service bag drop, mobile technology and IATA’s Checkpoint of the Future.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The opinionated Ryanair boss shares his views on kiosks, self-service bag drop, mobile technology and IATA’s Checkpoint of the Future.
Having contributed to a successful 2011 for the Fast Travel initiative, airports and airlines across Asia are set to play a major role in the project in 2012.
China Airlines has opened a brand new check-in area at Taipei Songshan Airport, which includes a dedicated self-service zone with four common-use kiosks.
Self-service check-in at Mumbai’s Chhatrapati Shivaji International Airport has increased significantly from 36% in 2010 to 65% this year.
Bangalore Airport’s Sridhar.C.K, Senior Manager – Terminal Operations, discusses the airport’s future plans, including self-tagging and bag drop.
Lufthansa has received the Fast Travel Gold Award from IATA in recognition of the airline’s innovative solutions to simplify passenger travel.
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Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Paris-Orly Airport has introduced an innovative two-step self-service bag drop, which allows passengers to check-in their bag in just 30 seconds.
With the rollout of Qantas’ Next Generation Check-In Program now complete across its domestic network, how is it impacting the passenger experience?
Malaysia Airlines has announced that self-service kiosks will replace the counter check-in process for domestic passengers flying from KLIA.
SAS Scandinavian Airlines has become the first airline to offer all five of IATA’s Fast Travel projects at a single airport.
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Malaysia Airlines has announced that self-service kiosks will replace the counter check-in process for domestic passengers flying from KLIA.
SAS Scandinavian Airlines has become the first airline to offer all five of IATA’s Fast Travel projects at a single airport.
Passengers travelling from Delhi International Airport should soon be able to utilise offsite check-in and bag drop facilities at metro stations across the city.
Jetstar Airways’ latest innovation offers passengers mobile check-in and boarding capabilities, even if they don’t own a smartphone.
Royal Caribbean Cruises and SATS have jointly launched south east Asia’s first Cruise-Fly service to provide passengers with a seamless travel experience.
On the back of a successful year for the Fast Travel programme, IATA has set an ambitious target for 2011 as it seeks to widen the appeal of self-service.
Innovation is a key part of the Amsterdam Airport Schiphol strategy – a strategy geared towards accelerating the travel process, based largely on common use.
Hawaiian Airlines is redesigning its check-in process at Honolulu International Airport in an innovative project to improve the passenger experience.
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