REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lufthansa has outlined how it plans to enhance the onboard passenger experience across all four classes in its “biggest service initiative in recent years”.
Finnair is adding fully flat seats in Business Class on nine of its long-haul services, including Tokyo, New York, Beijing, Seoul and Hong Kong.
Mary Kirby, founder of Runway Girl Network, explores the latest onboard innovations, including second-screen tech, inventive cabin design and PED-friendly trays.
Qatar Airways has launched a daily all-Business Class flight to London as it continues to enhance its offer for Commercially Important Passengers.
Air France has unveiled its new Business class seat, which the airline says has been designed around three Fs – full flat, full access and full privacy.
KLM has launched a new gifting service called ‘KLM Wannagives’, which allows people to surprise friends and family with a present while they are in the air.
Air Canada has released details of the cabin and seating design for its Boeing 787 Dreamliners, the first of which will be delivered in spring 2014. View the video preview here.
Delta Air Lines has added fully flat-bed seats to its BusinessElite cabin on all services between Atlanta Hartsfield-Jackson International Airport and Dusseldorf International Airport.
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Virgin Galactic Commercial Director Stephen Attenborough discusses the passenger experience onboard SpaceShipTwo and how the company aims to take long-haul travel above the Earth’s atmosphere.
Boeing has offered an insight into the in-flight experience of 2020 with the launch of the 777X, which will include a number of passenger-focused features, including repositioned windows and advanced cabin lighting.
A new concept for an economy airline seat that can be adjusted to increase or decrease seat width and allow for flexible pricing has been launched by design and innovation consultancy Seymourpowell.
FTE caught up with Boeing Company’s Rachelle Ornan to find out what the aircraft manufacturer has planned and what we can expect of the future onboard experience.
Hawaiian Airlines will introduce new Extra Comfort Economy seating in June 2014, offering passengers more legroom, priority boarding, power outlets and on-demand IFE.
Japan Airlines has announced that it is expanding its ‘JAL New Sky Project’, which will include a cabin interior refurbishment and installation of onboard Wi-Fi on some domestic flights.
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