Aer Lingus has released details about its new A330 Business Class product, which will be available from March 2015 on transatlantic services.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Aer Lingus has released details about its new A330 Business Class product, which will be available from March 2015 on transatlantic services.
SpiceJet has introduced a new class of seating called ‘SpiceMAX’, which provides passengers with more legroom and personal space for a small charge.
Finnair, the European launch customer for the A350 XWB, has revealed its cabin design for the aircraft, which it says will “create a special customer experience”.
Qantas will invest in refurbishing the cabins on its Boeing 737-800s, while more aircraft will be equipped with the Q-streaming wireless IFE service.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
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FTE spoke to Air New Zealand’s Carrie Hurihanganui about what passengers can expect onboard the 787-9 Dreamliner, which will include unique IFE and seating products.
British Airways has started trials of a hi-tech blanket, which through the use of neuro-sensors changes colour to reflect passengers’ moods while onboard.
JetBlue has launched its premium product, Mint, on the JFK-LAX route, offering private suites, flat-bed seats and 15-inch in-flight entertainment screens.
British Airways is retrofitting 95 of its short-haul aircraft with new seats and a refreshed cabin design, starting immediately with its Airbus A320s.
28-30 oCT 2024, California
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19-20 November 2024, Singapore
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FTE looks at how low cost carriers such as Southwest, JetBlue, Vueling, Ryanair and PEOPLExpress are helping to improve the in-flight passenger experience.
SAS is upgrading its long-haul fleet, with onboard Wi-Fi, new seats, on-demand in-flight entertainment and larger HD screens to be introduced from early-2015.
LOT Polish Airlines has introduced a new Economy Plus product, added a lower cost Economy Simple option, and upgraded its Business Class service.
UK-based leisure carrier Monarch will introduce non-reclining seats with built-in tablet holders across its fleet in response to feedback from its customers.
The first two-class A330 has been added to the Philippine Airlines fleet, and it includes flat-bed seats, wireless IFE and Wi-Fi connectivity.
To help ensure passengers are satisfied with their travel experience, KLM is launching a new app that passengers can use to rate the in-flight service.
FTE looks at how the likes of Etihad, Air France, Emirates and American Airlines are investing in premium cabins to attract high-end customers and drive loyalty.
Etihad Airways has launched the first ever three-room onboard apartment, and unveiled major cabin upgrades across all classes of its A380s and B787s.
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