United Airlines has become the first North American carrier to take delivery of the 787-9 Dreamliner, which is equipped with Panasonic’s eXConnect Wi-Fi service.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
United Airlines has become the first North American carrier to take delivery of the 787-9 Dreamliner, which is equipped with Panasonic’s eXConnect Wi-Fi service.
FTE looks at how Cathay Pacific’s investment in Economy, Premium Economy, Business and First Class, plus next-generation IFE, has contributed to its “world’s best airline” title.
Air New Zealand’s first refurbished Boeing 777-200ER has entered service and includes the new Premium Economy product, Skycouch and Panasonic’s eX3 IFE system.
The Australian carriers have relaxed their rules on the use of personal electronic devices following a change in policy by the Civil Aviation Safety Authority.
Aer Lingus has released details about its new A330 Business Class product, which will be available from March 2015 on transatlantic services.
Airbus has unveiled the A330neo, which will include LED mood lighting in the cabin, along with full connectivity, 3D IFE capabilities and more seats.
The new Boeing 777X – set for delivery in 2020 – will include larger windows, an improved air filtration system and a more customisable cabin architecture.
Alaska Airlines will be the first carrier to get Boeing’s Space Bins on its Next-Generation 737 and 737 MAX aircraft, increasing storage space by 48%.
FTE was onboard Norwegian’s first Dreamliner-operated LGW-JFK service, where we spoke to the airline’s CEO about how the carrier will redefine the long-haul passenger experience.
British Airways has started trials of a hi-tech blanket, which through the use of neuro-sensors changes colour to reflect passengers’ moods while onboard.
JetBlue has launched its premium product, Mint, on the JFK-LAX route, offering private suites, flat-bed seats and 15-inch in-flight entertainment screens.
British Airways is retrofitting 95 of its short-haul aircraft with new seats and a refreshed cabin design, starting immediately with its Airbus A320s.
FTE looks at how low cost carriers such as Southwest, JetBlue, Vueling, Ryanair and PEOPLExpress are helping to improve the in-flight passenger experience.
SAS is upgrading its long-haul fleet, with onboard Wi-Fi, new seats, on-demand in-flight entertainment and larger HD screens to be introduced from early-2015.
LOT Polish Airlines has introduced a new Economy Plus product, added a lower cost Economy Simple option, and upgraded its Business Class service.
UK-based leisure carrier Monarch will introduce non-reclining seats with built-in tablet holders across its fleet in response to feedback from its customers.
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