REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Daniel Baron, Managing Director, LIFT Strategic Design, offers expert insight on how airlines can deliver an in-flight ‘wow’ factor while also increasing brand loyalty and yield.
Timothy Miller, TEAGUE’s Senior Design Strategist, outlines how the industry can deliver on its promise of revolutionising the onboard experience for passengers.
JetBlue will become the first low-cost airline to offer lie-flat seats, which will be introduced on transcontinental services from spring 2014.
Cathay Pacific has presented its refreshed First Class product, which has been designed by London-based architects Foster + Partners.
FTE’s founder Daniel Coleman was among the first UK passengers to experience Thomson’s new Boeing 787 Dreamliner, but was the journey the revolutionary passenger experience you might expect from Boeing’s biggest aircraft launch since the 747?
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