Azran Osman Rani, CEO of AirAsia X, discusses how the carrier is exploring a Skycouch-style seating option and shares his thoughts on in-flight connectivity.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Azran Osman Rani, CEO of AirAsia X, discusses how the carrier is exploring a Skycouch-style seating option and shares his thoughts on in-flight connectivity.
The newly reconfigured international A330 offers lie-flat seats in Business Class, slimline seats in Economy and a new in-flight entertainment system.
Following extensive travel during the festive season, the FTE team offers some thoughts on how airlines can improve the onboard experience in 2015.
The first A350 XWB has been delivered to Qatar Airways and includes a number of features that will help improve Business and Economy class experiences.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Luxury onboard apartments, Big Data and self-scaling onboard Wi-Fi all feature on this year’s 10 most popular ‘Up in the Air’ stories. Find out what else made the list.
Qantas will retrofit its A330 fleet with new Business Suites, which for the first time will allow passengers to recline from take-off through to landing.
FTE takes a look at how Asian airlines are embracing the latest technological developments to improve the in-flight passenger experience.
Air China has taken delivery of its first 747-8 Intercontinental, which is configured in a four-class layout and has a culturally inspired cabin interior.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Family Booths, Duo-seating, iPad-equipped crew, an onboard snack bar and destination-related bookings via the IFE system are among the many innovations.
BA has confirmed that 18 of its Boeing 747s will receive a cabin refresh, with Panasonic’s eX3 in-flight entertainment system to be installed.
British carrier Thomas Cook Airlines has unveiled its all-new Airbus A330, which includes a Premium cabin for the first time, as well as an enhanced Economy offer.
Japan Airlines’ new 787 includes a 23-inch IFE monitor in Business, a new Premium Economy class and more spacious seating in Economy.
United Airlines has become the first North American carrier to take delivery of the 787-9 Dreamliner, which is equipped with Panasonic’s eXConnect Wi-Fi service.
FTE looks at how Cathay Pacific’s investment in Economy, Premium Economy, Business and First Class, plus next-generation IFE, has contributed to its “world’s best airline” title.
Air New Zealand’s first refurbished Boeing 777-200ER has entered service and includes the new Premium Economy product, Skycouch and Panasonic’s eX3 IFE system.
The Australian carriers have relaxed their rules on the use of personal electronic devices following a change in policy by the Civil Aviation Safety Authority.
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