REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Delta Air Lines will invest more than $770 million in upgrading its narrow-body fleet, which will see the introduction of slim-line seats, satellite TV and power sockets.
Air New Zealand’s Skycouch – a row of three seats that can be easily transformed into a flat couch – will be installed on China Airlines’ new Boeing 777s.
Gulf Air has signed agreements with Avianor, Zodiac Aerospace and B/E Aerospace to upgrade its A330 fleet with lie-flat seats and a new IFE system.
KLM has launched a new gifting service called ‘KLM Wannagives’, which allows people to surprise friends and family with a present while they are in the air.
Air Canada has released details of the cabin and seating design for its Boeing 787 Dreamliners, the first of which will be delivered in spring 2014. View the video preview here.
FTE caught up with Boeing Company’s Rachelle Ornan to find out what the aircraft manufacturer has planned and what we can expect of the future onboard experience.
Hawaiian Airlines will introduce new Extra Comfort Economy seating in June 2014, offering passengers more legroom, priority boarding, power outlets and on-demand IFE.
Japan Airlines has announced that it is expanding its ‘JAL New Sky Project’, which will include a cabin interior refurbishment and installation of onboard Wi-Fi on some domestic flights.
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Airbus is lobbying all airlines to offer at least 18-inch wide seats on economy long-haul flights following research into passengers’ in-flight sleep quality.
Low-cost carrier flydubai has launched its new Business Class service, which includes more spacious seating, priority check-in and fast track immigration.
Passengers flying long-haul with Air France will soon have access to electrical sockets, USB ports and improved IFE as part of the airline’s Economy and Premium Economy upgrade.
Daniel Baron, Managing Director, LIFT Strategic Design, offers expert insight on how airlines can deliver an in-flight ‘wow’ factor while also increasing brand loyalty and yield.
Timothy Miller, TEAGUE’s Senior Design Strategist, outlines how the industry can deliver on its promise of revolutionising the onboard experience for passengers.
JetBlue will become the first low-cost airline to offer lie-flat seats, which will be introduced on transcontinental services from spring 2014.
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