British Airways has doubled the content available for travellers to watch through its inflight entertainment system since the start of the year, enhancing CX with a wide range of brand-new content onboard.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
British Airways has doubled the content available for travellers to watch through its inflight entertainment system since the start of the year, enhancing CX with a wide range of brand-new content onboard.

SWISS has introduced free use of the internet for chat services such as WhatsApp on all long-haul flights. The new facility is available in all classes of travel, throughout the flight and with no data limit.

SkyTeam has introduced a âCarry-on Calculatorâ tool, which compares the hand baggage allowances of every member airline in the travellerâs schedule as part of efforts to deliver a âseamless customer journeyâ.

In this deep-dive interview, Tony Thompson, Founder and CEO, Air Cahana, shares the new California-based airlineâs mission to decarbonise aviation and welcome in a âThird Golden Age of Aviationâ by 2030.

Air Canada has announced products and services designed to add convenience to its onboard experience. These include expanded inflight F&B, family-friendly IFE options, and advances to the Air Canada App.

Virgin Australia has revealed the Business Class and Economy cabin interior in its new Boeing 737-8 aircraft, as well as plans to refresh the cabins on its remaining Boeing fleet, as part of a $110m investment.

United Airlines has introduced a new domestic First Class seat that includes a wireless charging station in every arm rest. The new United First seat is described as âdesigned around the modern travellerâ.

PLAY Airlines is to trial Bluebox Aviation Systemsâ passenger-facing onboard retail solution. The aim is to provide a platform to add new channels of revenue generation, while enhancing the passenger experience.

KLM Royal Dutch Airlines is introducing new World Business Class seats onboard its entire Boeing 777-300 and 200 fleet. The broader seats have a sliding door designed to ensure greater comfort and privacy.

British Airways is introducing holiday treats for customers this summer, including ice cream, seasonal menus and brand-new inflight entertainment as part of its ongoing commitment to the customer experience.

Japan Airlines (JAL) is trialling a clothing sharing service for travellers using JAL-operated flights. The aim is âto provide travel experiences involving less luggage and visualise environmental valueâ.

Singapore Airlines has extended free unlimited Wi-Fi access to all travellers in all cabin classes, including Premium Economy and Economy, empowering customers âto stay connected, entertained and productiveâ.

Wizz Air has launched a new loyalty programme â WIZZ Discount Club Light â available via the airlineâs app or online. This aims to increase engagement from customers with âexclusive inflight discountsâ.

Sichuan Airlines is to install Recaro Aircraft Seatingâs CL4710 in the business class cabin onboard 10 brand-new A319neo aircraft. A total of 80 seats will be installed. First deliveries will be in May 2024.

A key element that makes FTE events unique is our carefully-curated content. View the inspiring video content from the FTE Dublin 2023 conferences, including keynotes, presentations and panel sessions.

Qantas has unveiled the cabin design of its specially-designed Airbus A350s, which will fly direct from Sydney to New York and London from late 2025 as part of âProject Sunriseâ, including a unique Wellbeing Zone.
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