Brisbane Airport streamlines international departures with new 12-lane passport control


Brisbane Airport has streamlined its international departure journey with a new 12-lane passport control area, bringing key processing stages together on one level while paving the way for expanded duty free retail.

Summary:

  • Brisbane Airport has opened a new 12-lane passport control area on Level 4 of its International Terminal, alongside the security screening area.
  • The new layout brings check-in, security screening and passport control together on a single level, creating a more streamlined journey for departing international passengers.
  • The relocation also paves the way for the near doubling of the terminal’s duty free retail area as part of Brisbane Airport’s wider $5 billion Future BNE transformation programme.

Brisbane Airport has enhanced the international departure journey with a new 12-lane passport control area. The new passport control point has been relocated upstairs to Level 4 of the International Terminal, alongside the new security screening area, into a light-filled atrium. For the first time, check-in, security screening and passport control will all be located on a single convenient level. The move also paves the way for the near doubling of the duty free retail area.

“No-one wants a stressful start to their holiday, which is why we’re excited to open this new passport control facility before the school holiday rush,” said Ryan Both, Executive General Manager Aviation, Brisbane Airport. “Passengers can now move seamlessly from security screening to passport control in one streamlined journey, making it easier to get from kerbside to gate. It’s another milestone in the transformation of our International Terminal and comes at the perfect time, just as thousands of families prepare to head overseas for the holidays, and thousands of visitors arrive to experience Queensland.”

Brisbane Airport is now connected to 35 international destinations and 63 domestic destinations and welcomed a record 25 million passengers in the past year. It’s currently investing $5 billion to transform its precinct over the next five years as part of the Future BNE programme.

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