REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Sammy Patel, VP Commercial, Vantage Airport Group, discusses commercial trends, technological innovation, and the commercial proposition in Kansas City International Airportâs new terminal.
Vantage Airport Group has celebrated the opening of the brand-new single terminal at Kansas City International Airport, which is described as âa once-in-a-decade opportunity to transform the guest experienceâ.
Singapore Changi Airportâs Terminal 1 has a new, AI-powered immersive retail experience, which âharnesses the power of data and technology to deliver personalised customer-centric experiencesâ.
Sydney Airport and Heinemann Australia have unveiled a new Luxury Beauty, Fashion and Accessories store, which is said to âoffer customers an iconic and unique experienceâ as the airport âcontinues to innovateâ.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
A new, fully automated shop â âQuick Nâ Easyâ â has opened in Pier A at Brussels Airport, offering passengers âan innovative retail experience that is designed to function intuitivelyâ.
Jayne Wear, Head of Commercial Products & Transport, shares the transformative approaches Auckland Airport is taking in the development of its new Transport Hub.
Amsterdam Airport Schipholâs Lounge 1, the airside area for passengers travelling to Schengen destinations, is to undergo a passenger-centred transformation from the end of 2022.
Dubai International Airport has introduced a new gaming lounge concept with the opening of Game Space. The aim is to enhance the traveller experience during dwell time at the airport.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Plaza Premium Group has opened a new lounge in London Heathrow Airportâs Terminal 4. The Blush Lounge is a new brand developed by Plaza Premium Group.
Airport Dimensions has opened a second sleep ân fly lounge at Hamad International Airport. It features a range of the latest innovations in sleep technology and a choice of sleep options for travellers.
Hamad International Airport has completed Phase A of its major expansion in time for the FIFA World Cup Qatar 2022 starting on 20 November.
Kansai International Airport has inaugurated a new domestic area in Terminal 1 as the first stage of its remodelling works, enhancing the passenger experience with more functional commercial spaces.
Three innovative concessions have opened at Dallas/Fort Worth International Airport with grab-and-go technology, enabling a frictionless shopping experience.
Raleigh-Durham International Airport has opened a virtual food hall in T2 â known as a âghost kitchenâ â facilitating contactless ordering of food and beverages.
![[Video interview] Heathrow Airport Retail Director: âThere is a real opportunity to collaborate now more than everâ](https://www.futuretravelexperience.com/wp-content/uploads/2022/07/LHR-Fraser-Brown-interview-768x403.jpg)
In this candid video interview, Heathrow Airportâs Retail & Property Director Fraser Brown discusses the airport’s evolving retail proposition and the need for the industry to take risks and collaborate.
FTE was onsite at the launch of Urban-Air Portâs Air-One â a world-first demonstration of a fully-operational hub for eVTOLs and autonomous cargo drones.
Get Future Travel Experience news & updates sent to your inbox
