REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
A new, fully automated shop – ‘Quick N’ Easy’ – has opened in Pier A at Brussels Airport, offering passengers “an innovative retail experience that is designed to function intuitively”.
In an industry first, members of Qatar Airways Privilege Club are now able to collect and spend Avios at almost 200 outlets at Hamad International Airport with Qatar Duty Free.
FTE explores a selection of the top trends and technologies for 2023 and beyond, including automation, robotics, the metaverse, Urban Air Mobility, digital identity and more.
Jewel Changi Airport has launched a range of Disney-themed activities and retail offerings for travellers to celebrate 100 years of The Walt Disney Company.
Australia’s first domestic terminal ‘department store’ concept opens at Sydney Airport in mid-2023, spanning 2,270sqm across Terminal 2 and Terminal 3.
Plaza Premium Group has opened a new lounge in London Heathrow Airport’s Terminal 4. The Blush Lounge is a new brand developed by Plaza Premium Group.
Airport Dimensions has opened a second sleep ’n fly lounge at Hamad International Airport. It features a range of the latest innovations in sleep technology and a choice of sleep options for travellers.
Hamad International Airport has completed Phase A of its major expansion in time for the FIFA World Cup Qatar 2022 starting on 20 November.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Kansai International Airport has inaugurated a new domestic area in Terminal 1 as the first stage of its remodelling works, enhancing the passenger experience with more functional commercial spaces.
FTE is delighted to announce a new strategic partnership with Eric Leopold, Founder & Managing Director, Threedot, for next year’s FTE Ancillary & Retailing show, taking place in Dublin on 23-25 May.
easyJet has selected technology provider AirFi to support its ambitions to deliver an industry-leading, digital onboard experience.
Three innovative concessions have opened at Dallas/Fort Worth International Airport with grab-and-go technology, enabling a frictionless shopping experience.
In this exclusive interview with FTE, Robert Carey, President, Wizz Air, discusses how the carrier became the No.1 airline in the world for ancillary revenues.
Raleigh-Durham International Airport has opened a virtual food hall in T2 – known as a ‘ghost kitchen’ – facilitating contactless ordering of food and beverages.
Passengers travelling with Transavia from Schiphol Airport can visit the Transavia pre-order menu up to two hours before boarding to place their order.
![[Video interview] Heathrow Airport Retail Director: “There is a real opportunity to collaborate now more than ever”](https://www.futuretravelexperience.com/wp-content/uploads/2022/07/LHR-Fraser-Brown-interview-768x403.jpg)
In this candid video interview, Heathrow Airport’s Retail & Property Director Fraser Brown discusses the airport’s evolving retail proposition and the need for the industry to take risks and collaborate.
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