REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Schiphol Group in collaboration with KLM is deploying a new electric, self-driving baggage vehicle from Aurrigo International to help optimise the separation of passenger baggage with long transfer times.
Launceston Airportâs Departures Hall is set for a multi-million-dollar transformation, which will see the addition of three new food & beverage venues and the biggest terminal renovation in 20 years.
American Airlines is teaming up with the U.S. Transportation Security Administration and UK Department for Transport on a pilot program, One Stop Security (OSS), aiming to simplify the connection process.
Manchester Airport is introducing a new barrierless system from late-March for vehicles dropping off and picking up travellers, as part of its commitment to streamlining and enhancing the passenger experience.
Houston Airports has opened the new Terminal E Ticketing Lobby at George Bush Intercontinental Airport. This state-of-the-art facility, temporarily exclusive to United passengers, streamlines check-in.
Hamad Airport has announced the launch of autonomous vehicle trials within its airside operations. The trials are in collaboration with Qatar Aviation Services, MATAR, and Qatar Science & Technology Park.
Lufthansa is offering travellers departing from FRA a new and innovative baggage collection and check-in service in cooperation with technology provider AirPortr, as the airline further expands its premium services.
London Luton Airport has extended the hours for its free Prebook Security service that allows passengers to skip security queues by reserving a 30-minute slot ahead of their arrival at the airport.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
Changi Airport has opened a new Fit&Fun Zone in the transit area of Terminal 2. The new facility is designed to seamlessly blend fitness and entertainment into an innovative wellness space with unique activities.
Houstonâs William P. Hobby Airport has opened a new restaurant and live music venue as part of a multi-phase concessions improvement project. The aim is to deliver âa dynamic, world-class experienceâ.
SAS has opened a new lounge at Stockholm Arlanda Airport â The SAS Lounge by Mastercard â located in Terminal 5. The lounge aims to elevate passenger comfort and enhance the overall travel experience.
Cathay Pacific is partnering with Mott 32, one of the worldâs most awarded Chinese restaurant brands, to bring customers an elevated, memorable dining experience at The Pier, First class lounge at HKG.
Momentum is building behind Perth Airportâs multi-billion-dollar infrastructure program and âOne Airportâ vision to deliver greater efficiency for airlines and a better travel experience for passengers.
Fraport USA has won the bidding to manage the retail concessions at Baltimore/Washington International Airport for 23 years. Plans include further enhancing CX âthrough a variety of innovative conceptsâ.
The first-of-its-kind FTE Communities Live Days event took place on 10-12 February 2025, hosted by Orlando International Airport. Over 200 members of our FTE Communities participated. Read the full report.
Alaska Airlines has reopened of its newly expanded Alaska Lounge at Ted Stevens Anchorage International Airport after nearly a year of development and construction for âan elevated travel experienceâ.
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