Budapest Airport took on a new retail strategy following the pandemic, aimed at enhancing retail revenue without significant expansion of retail spaces. This strategy has redefined the retail experience and CX.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Budapest Airport took on a new retail strategy following the pandemic, aimed at enhancing retail revenue without significant expansion of retail spaces. This strategy has redefined the retail experience and CX.
Harvey Tate, Human API – Digital Transformation, shares the IAG vision and path towards achieving autonomous operations and the collaborative approach needed among industry partners.
Find out more about the innovative solutions that will be on display at FTE Dublin on 11-13 June 2024 from the industry’s most established global industry providers and our largest-ever showcase of startups.
Gerald Ong, Strategy and Commercial Development, shares how Hamad International Airport is innovating to deliver a seamless and personalised CX, including a focus on sense of place and experiential retail.
Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has inaugurated the ‘Newton Room Rome’ at Fiumicino Airport. The experiential classroom is dedicated to STEM disciplines.
Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched ‘Airport in the City’, a new check-in and baggage delivery service at Termini Station in central Rome.
Vanderlande – an Airport Lab Network Partner of the FTE Baggage Innovation Working Group – has signed contracts to provide end-to-end baggage handling systems for two airports in Vietnam.
Korean Air – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has partnered with Amazon Web Services (AWS) to develop an AI Contact Center platform to improve the customer experience.
Groupe ADP, Embraer and Eve Air Mobility have signed an MoU focused on innovation and sustainable development, aiming to prepare the future of low-carbon aviation in and around Paris-Le-Bourget Airport.
Sunshine Coast Airport is collaborating with Cérge, a locally-based company dedicated to removing barriers for individuals with disability during travel. The aim is to foster inclusivity and enhance CX.
The second FTE Aviation & Robotics Summit – with Pittsburgh International Airport as Host Airport – took place in the ‘Robotics Capital of the World’ on 14-16 May 2024. Read our full report.
Changi Airport Group – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – and Aurrigo have agreed to bring in a fleet of four autonomous baggage handling vehicles to pilot at SIN.
In this interview, Arthur Reijnhart, Executive Director Schiphol Commercial, shares Royal Schiphol Group’s bold new course for its future commercial strategies and plans for major terminal modernisation.
Researchers from Fraunhofer IML (a Corporate Partner of the FTE Hub and a Partner of the FTE BIWG) have demonstrated the initial results of the ‘Digital Testbed Air Cargo’ (DTAC) research project at MUC.
OMA, of which VINCI Airports (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) is the main shareholder, has inaugurated the first phase of a €400 million investment programme at MTY.
SEA Milan Airports has implemented FaceBoarding at Linate, allowing travellers to check-in and board using biometric facial recognition. ITA Airways and SAS are the first airlines to join the project.
Get Future Travel Experience news & updates sent to your inbox