REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Melbourne Airport is to install more than 70 next-generation Amadeus Seamless Bag Drop S7 Air and S7 Air Hybrid units as part of its drive to provide a seamless experience for travellers, with increased accessibility.
Zurich Airport has begun installing state-of-the-art CT technology at its security checkpoint. The aim is to simplify the process for passengers, improve the working environment for employees, and increase capacity.
Qantas is opening a new lounge at Auckland Airport, providing “more space and premium facilities”. The lounge has capacity for more than 370 customers across dedicated zones for dining, relaxing and working.
Oakland San Francisco Bay Airport is partnering with Oakland Public Library to bring free reading resources to travellers. Passengers can access ebooks, audiobooks, and digital magazines through the Libby app.
Munich Airport has unveiled a new fashion quartet in Terminal 2, with the opening of BOSS, Marc O’Polo, ETON, and Luxury Sunglasses. The aim is to offer travellers a modern, holistic shopping experience.
Lufthansa and Munich Airport are now part of the global Hidden Disabilities Sunflower program. The aim of the program is to give people with invisible disabilities greater visibility, understanding, and support.
The Shannon Airport Group has celebrated a major milestone in its sustainability and infrastructure journey with the opening of an airfield solar PV farm, together with an extension to its European boarding gates.
Brisbane Airport is aiming to raise the bar on airport dining as part of its ongoing $5 billion Future BNE transformation. A new dining experience in the Domestic Terminal is bringing modern Australian flavours to travellers.
Glasgow Airport has opened a state-of-the-art Valet Hub, replacing the existing valet parking product. It is designed to deliver a seamless and premium experience for passengers supported by cutting-edge tech.
Belfast International Airport has unveiled plans for a range of new food & beverage experiences as part of its wider five-year £100m investment programme and commitment to “a memorable experience”.
Alphacomm is partnering with Avinor to offer travel eSIM directly through the airport operator’s website. The aim is to improve the travel experience with innovative, customer-centric connectivity solutions.
Delta and Uber are deepening their partnership with a reimagined airport drop-off experience at LaGuardia. The collaboration aims to reshape what loyalty looks like for a more connected experience.
With an investment programme of €10 billion until 2035, Schiphol wants to build better and more sustainable infrastructure, including a new terminal and renovated piers, as it further enhances customer experience.
Abu Dhabi Airports has signed an MoU with SITA to co-develop an AI-driven Intelligent Total Airport Management platform. Capable of autonomous decision-making, it will enhance operational efficiency.
SSP America has been awarded a contract to operate more than 10 units at JFK International Airport’s Terminal 5, enhancing food & beverage options as part of a major refresh of JetBlue’s flagship terminal.
Brisbane Airport is reimagining the international travel experience with the launch of 13 new and refurbished food & beverage outlets, opening soon in the International Terminal – from local favourites to global icons.
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