REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Indonesia’s Soekarno Hatta International Airport has welcomed the opening of the new Blue Sky Premier Lounge at Terminal 1C in collaboration with Blue Sky Group and Airport Dimensions.
TAV Operation Services has unveiled the reimagining of its lifestyle-led Primeclass concept, with the aim of redefining airport hospitality. The first lounges designed under this new concept will open in Ankara and Sofia.
Avinor has opened a new biogas plant at Norway’s Svalbard Airport. Using liquefied biogas, the airport will have a fossil-free solution for both electricity and heating in “a very important climate measure”.
In this video interview at APEX FTE Asia Expo 2025, Bernadette Berger, Director of Innovation, shares how Alaska Airlines is leveraging AI, digital and automation to revolutionise ramp operations, and much more.
Heathrow has announced plans to invest £1.3 billion in infrastructure in 2026, enhancing CX and operational efficiency. Plans include a revamp of Terminal 4, a new dedicated baggage system for Terminal 2, and much more.
Lima’s Jorge Chávez International Airport has introduced a fully automated immigration system in its new terminal, in partnership with SITA, setting a new benchmark for fast, secure, and seamless border crossings.
JetBlue has opened BlueHouse, the airline’s first airport lounge, at JFK Airport’s Terminal 5. It is the latest development in JetBlue’s JetForward strategy to deliver more premium, customer-first experiences.
The Canadian Air Transport Security Authority (CATSA) has introduced CT X-ray technology at Edmonton International Airport’s Domestic/International checkpoint for “a more seamless experience”.
Copenhagen Airport has welcomed the opening of a new Aspire Executive Lounge. The lounge features two tiers of access and is designed to provide all the amenities needed for a relaxing journey.
Turkish Airlines has opened a new lounge at Edinburgh Airport – the carrier’s first in Europe outside its Istanbul hub. The lounge offers a premium experience with an open buffet, a luxury relaxation area, and more.
Sydney Airport has welcomed the opening of local favourite Maggio’s – the first brand to begin trading as part of the T3 domestic terminal’s major redevelopment for “a new standard of food and dining experience”.
With the end of 2025 fast approaching, here Future Travel Experience highlights some of our most popular original content from each of the last 12 months – from robotics and AI to inflight innovation, and much more.
Plaza Premium Group has opened its inaugural Plaza Premium First Lounge in Europe at Fiumicino Airport’s Terminal 1. The aim is to offer service excellence, comfort, local identity, and a personalised airport experience.
Austin-Bergstrom International Airport has completed a new Outbound Baggage Handling System, enhancing efficiency in a major upgrade to baggage processing as part of the ‘Journey With AUS Expansion Program’.
In spring 2026, Air France will open a new lounge, promoting the French art of hospitality, located in Terminal 4 at Heathrow Airport. The new lounge aims to guarantee customers “a haven of tranquillity and refinement”.
Lufthansa Group has inaugurated an extensively modernised Premium Check-in Area in Terminal 1 at Frankfurt Airport, which is designed to combine “comfort, efficiency, and personalised service at the highest level”.
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