REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Perth Airport has launched its ‘Master Plan 2026’ that will deliver a once in a generation construction program to completely change the face of the airport. The aim is to provide “a world-class travel experience”.
Meet the 12 executives on the FTE Airport Digital Transformation Power List Asia-Pacific 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Alaska Airlines is enhancing its lounge network with expansive, modern spaces designed to redefine how guests relax before take-off. Its latest investment is coming to San Diego – a key, growing hub for the airline.
Changi Airport Group has launched the latest edition of its annual World of Wines & Spirits. Themed ‘Wonders Reimagined’ it returns in partnership with LOTTE DUTY FREE to elevate the luxury retail experience.
Heathrow Airport has welcomed the reopening of the refurbished Plaza Premium Lounge in Terminal 3, as part of its commitment to offering travellers even more choice to relax, refresh, or work, for an enhanced CX.
Melbourne Airport has enhanced accessibility with the formal launch of its ‘Airport Assist’ service, which integrates with existing airline support processes to ensure human-centric help at all stages of the passenger journey.
Metropolitan Washington Airports Authority has announced the first concessions selected for Concourse E, which is currently under construction at Dulles International Airport, for an enhanced CX.
Around 80 solar film modules are now generating renewable energy on a 27m-high chimney at Cologne Bonn Airport’s combined heat and power plant, as a central component of its sustainability activities.
Swissport’s Aspire Executive Lounges has opened its first lounge in Italy at Venice Marco Polo Airport, which is accessible to all passengers. The new lounge is being introduced as a limited time concept.
SAS is introducing a major upgrade to its Business Class product, giving business travellers and other premium customers an enhanced travel experience by rapidly expanding access to high-quality lounges.
RIX Riga Airport has committed to climate neutrality by 2035. Its updated Net Zero 2050 strategy focuses on significantly reducing all emissions from airport operations for “a green, safe, and modern airport”.
The New Terminal One at JFK has selected Plaza Premium Group to develop and operate two independent lounges, covering nearly 14,000 square feet, which aim to “create an unparalleled guest experience”.
Perth Airport has launched a project to introduce 95 additional self-service check-in kiosks in Terminal 1. This will also convert a number of the traditional check-in counters into 38 new automated bag drops.
Munich Airport is enhancing sustainability with 138 new charging stations for electric vehicles, which can be used by both travellers and airport visitors. The initiative is part of the airport’s ‘NetZero 2035 Strategy’.
Aspire Executive Lounges has announced the opening of its latest airport lounge at YUL Montreal-Trudeau International Airport, in partnership with American Express, for an elevated customer experience.
FTE Global, renowned as the “CES of Aviation”, took place in Long Beach, California, on 9 to 11 September 2025 where it was, once again, co-located with APEX/IFSA Global EXPO. Take a look at our round-up of the key highlights.
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