REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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London Gatwick Airport has unveiled a new brand identity and refreshed vision focused on delivering a personalised passenger experience, as well as plans to simplify the airport journey and accelerate automation.
Qatar Airways has opened the new Al Mourjan Business Lounge at Hamad Airport. Accessible for passengers travelling in the Premium cabin, the lounge offers a range of facilities to “provide passengers with an immersive experience”.
An innovative, dedicated transit solution has been approved, connecting San José Mineta International Airport and Diridon Station – the city’s two largest transportation hubs – enhancing the customer experience and connectivity.
Airport Dimensions has opened a new airside AMBAAR Club lounge at Porto Alegre International Airport in Brazil as part of its ongoing collaboration with AMBAAR Lounge, providing a “sophisticated and welcoming atmosphere” for travellers.
Virgin Atlantic and charity Guide Dogs are partnering to create a more inclusive air travel experience for those with sight loss. The initiative will offer cabin crew bespoke training to support those flying with a visual impairment.
A new Plaza Premium Lounge has opened at Adelaide Airport as one of the final pieces of the AU$200 million terminal expansion project that has significantly upgraded international arrivals and departures facilities.
Plaza Premium Group has opened a second lounge at Rome Fiumicino Airport. Located in the Terminal 1 Schengen area, the 400sqm lounge is designed to offer “a luxurious and refined experience to modern travellers”.
Hamburg Airport has introduced a new service, Slot & Fly, enabling travellers to reserve a 15-minute timeslot to access the security checkpoint. The service will streamline the security process for passengers.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
MATAR, the Qatar Company for Airports Operation and Management, has implemented a smart digital solution at Hamad Airport, using AI-driven technology “to enhance automation, predictability, awareness and performance”.
The TSA and Austin-Bergstrom International Airport are installing new CT scanners at TSA checkpoints, making the security experience “more efficient and less stressful” for passengers.
Changi Airport Group – a Headline Partner of FTE APEX Asia Expo (Singapore, 8-9 November 2023) – has entered the metaverse with the launch of ChangiVerse. The aim is to engage travellers, “serving them better through innovation and experimentation”.
VINCI Airports has opened a new phase of the modernisation and expansion project at Belgrade Airport. The new central processing building improves passenger experience and efficiency at check-in, security, and passport control.
Austrian Airlines passengers travelling from Vienna Airport can now check-in baggage in advance and have it delivered to their destination airport. The at-home baggage check-in and delivery service is provided by AirPortr.
Austin-Bergstrom International Airport has launched a new accessibility service to support passengers with non-visible disabilities via the Hidden Disabilities Sunflower Programme.
Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has streamlined the security experience at Fiumicino Airport with new Computed Tomography technology, reducing the time passengers spend at the checkpoint.
Swiss International Air Lines (SWISS) is reopening its 650sqm non-Schengen Lounge in Zurich Airport’s Terminal D. The lounge is said to fully meet the airline’s premium aspirations and “cater to the diverse needs of customers”.
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