REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
APEX FTE EXPO (18-19 November 2026) unites the world in Singapore for the largest end-to-end innovation and passenger experience expo for the air transport industry. Read our full exhibitor, sponsor & tours preview.
In this interview, Takuya Matsuo, Executive Officer / CMO, Strategy Lead, ZIPAIR, shares the story of building a long-haul low-cost airline from the ground up and explains how digital innovation is shaping its strategy for the future.
Denver International Airport has unveiled new arrivals and security areas as part of its Great Hall transformation, enhancing passenger convenience while marking another milestone in the airport’s modernisation programme.
In this interview, Ekrem Dimbiloglu, Managing Director, Onboard Strategy & Experience, Delta Air Lines, shares how Delta Sync is helping to transform onboard CX through connected content, personalised offers and more.
FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.
Birmingham Airport’s AI-powered assistant, BABS, is providing 24/7 passenger support while generating valuable customer insights, with plans to expand its capabilities through greater personalisation and operational integration.
Metropolitan Washington Airports Authority is developing a new VIP terminal at IAD for commercial airline passengers, offering private security screening, personalised services and premium lounges.
American Airlines has selected RECARO’s R2 seat for its Embraer E175 fleet, introducing enhanced comfort features and a more personalised inflight experience as part of its continued investment in regional travel.
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