Aruba Airport will be the test-bed for the forward-thinking ‘Happy Flow’ pilot, in which biometrics will be used as the main passenger token at all touch-points.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Aruba Airport will be the test-bed for the forward-thinking ‘Happy Flow’ pilot, in which biometrics will be used as the main passenger token at all touch-points.
In response to the upcoming removal of TSA staff from airport exit points, Seattle-Tacoma International Airport has gained approval to install automated exit lane technology.
Members of the CLEAR programme, which allows passengers to bypass security queues, can now use dedicated lanes at San Jose International Airport.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
US citizens deplaning at Chicago O’Hare International will be able to save on queue times with automated customs kiosks
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
Find out more >>Content plans: Tampa International Airport presentation, imaging and tagging, and new member presentation. Find out more >>
Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Details to be announced soonContent plans: Autonomous operations. Find out more >>
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
Content plans: PoC update, imaging. Find out more >>
Content plans: Bag tracking, autonomous, automation. Find out more >>
Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
San Antonio Airport is set to become the sixth US airport to install CLEAR kiosks to streamline the security process.
Gatwick Airport has launched its new state-of-the-art South Terminal Security product, which allows for all passengers to be processed in under five minutes.
As the Near Field Communication (NFC) revolution moves ever closer, Air Canada and SAS share their views on how it will impact the future travel process.
As the threat risk to aviation evolves, so does the argument in favour of pre-screening passengers before they arrive at a Port of Entry.
23-25 May 2023, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
23-25 May 2023, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
As the Near Field Communication (NFC) revolution moves ever closer, Air Canada and SAS share their views on how it will impact the future travel process.
As the threat risk to aviation evolves, so does the argument in favour of pre-screening passengers before they arrive at a Port of Entry.
Virgin Blue has unveiled a new premium kerbside entrance and premium kerbside valet service at Sydney Airport to offer passengers a seamless airport experience.
The U.S. Travel Association has called for the creation of a widespread trusted traveller programme to expedite security screening.
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