Aruba Airport will be the test-bed for the forward-thinking ‘Happy Flow’ pilot, in which biometrics will be used as the main passenger token at all touch-points.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Aruba Airport will be the test-bed for the forward-thinking ‘Happy Flow’ pilot, in which biometrics will be used as the main passenger token at all touch-points.
In response to the upcoming removal of TSA staff from airport exit points, Seattle-Tacoma International Airport has gained approval to install automated exit lane technology.
Members of the CLEAR programme, which allows passengers to bypass security queues, can now use dedicated lanes at San Jose International Airport.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
US citizens deplaning at Chicago O’Hare International will be able to save on queue times with automated customs kiosks
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
San Antonio Airport is set to become the sixth US airport to install CLEAR kiosks to streamline the security process.
Gatwick Airport has launched its new state-of-the-art South Terminal Security product, which allows for all passengers to be processed in under five minutes.
As the Near Field Communication (NFC) revolution moves ever closer, Air Canada and SAS share their views on how it will impact the future travel process.
As the threat risk to aviation evolves, so does the argument in favour of pre-screening passengers before they arrive at a Port of Entry.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
As the Near Field Communication (NFC) revolution moves ever closer, Air Canada and SAS share their views on how it will impact the future travel process.
As the threat risk to aviation evolves, so does the argument in favour of pre-screening passengers before they arrive at a Port of Entry.
Virgin Blue has unveiled a new premium kerbside entrance and premium kerbside valet service at Sydney Airport to offer passengers a seamless airport experience.
The U.S. Travel Association has called for the creation of a widespread trusted traveller programme to expedite security screening.
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