REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Aruba Airport will be the test-bed for the forward-thinking ‘Happy Flow’ pilot, in which biometrics will be used as the main passenger token at all touch-points.
In response to the upcoming removal of TSA staff from airport exit points, Seattle-Tacoma International Airport has gained approval to install automated exit lane technology.
Members of the CLEAR programme, which allows passengers to bypass security queues, can now use dedicated lanes at San Jose International Airport.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
An innovative trial announced by Toulouse-Blagnac Airport and SITA will enable passengers to use their NFC-enabled smartphone to pass through key airport touch points.
SITA’s SIM-based proof-of-concept highlights how Near Field Communication technology can simplify the passenger journey throughout the airport.
Gatwick Airport has launched its new state-of-the-art South Terminal Security product, which allows for all passengers to be processed in under five minutes.
7-9 June 2022, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
7-9 June 2022, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
ARIA Resort & Casino, Las Vegas
6-9 Sep 2022, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
As the Near Field Communication (NFC) revolution moves ever closer, Air Canada and SAS share their views on how it will impact the future travel process.
As the threat risk to aviation evolves, so does the argument in favour of pre-screening passengers before they arrive at a Port of Entry.
Virgin Blue has unveiled a new premium kerbside entrance and premium kerbside valet service at Sydney Airport to offer passengers a seamless airport experience.
The U.S. Travel Association has called for the creation of a widespread trusted traveller programme to expedite security screening.
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