Ryanair CCO David O’Brien reveals to FTE when the new app and mobile boarding passes will be launched, and why the LCC is now trying to “un-differentiate” itself.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Ryanair CCO David O’Brien reveals to FTE when the new app and mobile boarding passes will be launched, and why the LCC is now trying to “un-differentiate” itself.
The new Frankfurt Airport App 2.0 has been launched and features pre-travel tips, location-specific offers and automatic flight and gate updates.
Cork Airport has become the first in Ireland to make Google Indoor Street View available to its passengers, allowing them to take a virtual tour of the terminal building.
FTE explores whether the rise of smartphones means the passenger experience on the ground is being defined by technology developers, rather than airports and airlines.
Android users can now make use of a Star Alliance app that includes the flight schedules of all member carriers, a flight tracking function, information on airport lounges and city guides.
Copenhagen Airport has launched a dedicated website and app for Chinese-speaking passengers, who can now translate airport signage using their smartphone.
Passengers who book flights through the Singapore Airlines website can now view travel information via Google Now ahead of their journey, including flight updates, gate information and destination weather forecasts.
Google Indoor Maps and Google Indoor Streetview are now available for all public areas of Gatwick Airport, allowing passengers to take a virtual tour of the terminals.
FTE flew to Vienna last week for the SITA Europe Aviation ICT Forum 2013, where we had the opportunity to test out SITA Lab’s Google Glass-based solution.
easyJet has announced that passengers travelling from London Gatwick Airport can now board their flights using mobile boarding passes.
FTE flew to Vienna last week for the SITA Europe Aviation ICT Forum 2013, where we had the opportunity to test out SITA Lab’s Google Glass-based solution.
easyJet has announced that passengers travelling from London Gatwick Airport can now board their flights using mobile boarding passes.
Jonathan Stephen, jetBlue’s Head of Mobile and Emerging Technologies, outlines how the airline plans to further personalise the travel experience through mobile technology.
Emirates passengers who book their flights online will automatically receive reminders about their flight and information on their destination via Google Now.
US Airways has finally released its app, allowing passengers to book flights, check-in, display their boarding pass and access their frequent flier account.
Air Arabia has launched a new iPhone app, which allows passengers to purchase tickets, manage their booking and select their seats using a smartphone.
The major developments in in-flight entertainment and connectivity are the subject of our second instalment of a three-part report by Raymond Kollau, Founder of airlinetrends.com
easyJet passengers can now access minute-by-minute flight updates up to 48 hours before departure through the new Flight Tracker tool.
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