United Airlines has partnered with transportation service Uber to make it easier for passengers to view and book onward travel through the carrier’s app.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
United Airlines has partnered with transportation service Uber to make it easier for passengers to view and book onward travel through the carrier’s app.
U.S. Customs and Border Protection has launched the Mobile Passport Control app, which is being trialled at Hartsfield-Jackson Atlanta International Airport.
United Airlines’ passengers are the first to be able to scan their passports via the carrier’s app, enabling them to make use of mobile check-in for international flights.
San Francisco International Airport has unveiled a prototype of an app that can help visually impaired passengers navigate through the airport terminal.
Visitors to Turkish Airlines’ Lounge Istanbul will be able to access the digital Sky Library on their own devices following the installation of iBeacons.
Qantas has launched an interactive digital content experience, labelled ‘QView’, which links passengers’ devices with the digital screens in the airline’s lounges.
FTE explores how new technology and better aggregation of data can be used to develop smartphone apps that assist passengers throughout the entire journey.
FTE met with Vueling CEO Alex Cruz who explained why he doesn’t like the “low-cost carrier” tag and how the airline will improve the passenger experience.
SilkAir passengers who book through the carrier’s website can now view flight status and gate updates, live traffic info and destination guides via Google Now.
American Airlines has installed iBeacons across Terminal D at Dallas/Fort Worth International Airport to help improve passenger wayfinding via the carrier’s iOS app.
SilkAir passengers who book through the carrier’s website can now view flight status and gate updates, live traffic info and destination guides via Google Now.
American Airlines has installed iBeacons across Terminal D at Dallas/Fort Worth International Airport to help improve passenger wayfinding via the carrier’s iOS app.
Airports Company South Africa (ACSA) has launched a new app for all nine of its airports, which can be synchronised with rail and bus timetables to simplify the travel experience.
To help ensure passengers are satisfied with their travel experience, KLM is launching a new app that passengers can use to rate the in-flight service.
Ryanair will introduce dedicated services for families and business travellers, including fast track security passes and bigger baggage allowances.
Travellers flying with Indian carrier Jet Airways can now check-in using their mobile phone and have their boarding pass sent directly to their device.
Ranging from thinkpods and recreation areas, to free city tours and yoga rooms, airports and airlines are helping passengers stay calm and productive in the terminal.
easyJet has added push notifications to its iPhone app, allowing customers to opt-in to be proactively informed of information relating to check-in and flight status updates.
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