REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Android smartwatch owners can opt to receive trip-related notifications before and during their day of travel, as KLM explores the potential of wearable technology.
Ryanair CEO Michael O’Leary and Chief Marketing Officer Kenny Jacobs outline how the LCC plans to enhance the passenger experience over the next 12 month.
A select group of frequent flyers will take part in the trial, which involves KLM using instant messaging service WhatsApp for service provision.
US and Canadian travellers arriving in Miami can now use the Mobile Passport app to complete their customs declaration using their smartphone or tablet.
Facebook’s Head of Travel explains how airlines and airports can exploit the opportunities presented by mobile technology, apps and social media.
A report released by SITA highlights how passengers, airlines and airports are planning to make use of mobile technology over the next three years.
Auckland Airport has announced a partnership with TripIt from Concur in an effort to help customers plan and manage their end-to-end travel experience.
The new app is available on iPhone and Android devices and includes a flight tracker, plus information on airport retail, parking and ground transportation.
Emirates has released its long-awaited app for iPhone, which includes Passbook integration, real-time updates and flight booking functionality.
Greater Toronto Airport Authority’s Scott Collier reveals why human interactions and new technology are vital to the ongoing passenger enhancement strategy.
Emirates has released its long-awaited app for iPhone, which includes Passbook integration, real-time updates and flight booking functionality.
Greater Toronto Airport Authority’s Scott Collier reveals why human interactions and new technology are vital to the ongoing passenger enhancement strategy.
A new passport scanning function has been added to easyJet’s iOS and Android apps, helping passengers save time during the mobile check-in process.
The new smartphone app from Dubai Airports includes detailed 3D terminal maps, tailored flight updates and a flight tracker tool.
Dallas/Fort Worth Airport has released a new version of its app complete with a ‘Voice Concierge’ service to help passengers make the most of their time in the terminal.
United Airlines has partnered with transportation service Uber to make it easier for passengers to view and book onward travel through the carrier’s app.
U.S. Customs and Border Protection has launched the Mobile Passport Control app, which is being trialled at Hartsfield-Jackson Atlanta International Airport.
United Airlines’ passengers are the first to be able to scan their passports via the carrier’s app, enabling them to make use of mobile check-in for international flights.
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