Air Arabia has launched a new iPhone app, which allows passengers to purchase tickets, manage their booking and select their seats using a smartphone.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Air Arabia has launched a new iPhone app, which allows passengers to purchase tickets, manage their booking and select their seats using a smartphone.
The major developments in in-flight entertainment and connectivity are the subject of our second instalment of a three-part report by Raymond Kollau, Founder of airlinetrends.com
easyJet passengers can now access minute-by-minute flight updates up to 48 hours before departure through the new Flight Tracker tool.
Sydney Airport has launched a mobile-friendly version of its website – a one-stop-shop for traveller information, which complements its smartphone apps.
United Airlines is refreshing its mobile app for iPhone, Android and BlackBerry. It will also offer mobile boarding pass scanning at over 220 domestic airports.
The aircraft manufacturer has made a next-generation step in baggage technology with the unveiling of its innovative ‘smart’ luggage prototype, which features an embedded RFID chip that can be tracked using the ‘Find my Bag’ function of the bag’s accompanying iPhone app.
In an exclusive report for FTE, Raymond Kollau, Founder of airlinetrends.com, explains how new technologies are transforming the in-air travel experience.
According to the airport it is the first in the world to develop the unique wayfinding facility, which allows passengers to visualise their journey through the airport on a mobile phone or computer.
Following FTE’s look last week at the future of communications as envisaged by Exicon, mobile specialist SITA provides an insight into the current state, and future course, of the mobile passenger experience.
Human Recognition Systems has successfully trialled its passenger experience of the future at Gatwick Airport, using biometric technology and a specially developed app to create a personalised airport journey.
Following FTE’s look last week at the future of communications as envisaged by Exicon, mobile specialist SITA provides an insight into the current state, and future course, of the mobile passenger experience.
Human Recognition Systems has successfully trialled its passenger experience of the future at Gatwick Airport, using biometric technology and a specially developed app to create a personalised airport journey.
flydubai has augmented its inflight experience with the launch of live, daily-updated news eReaders, with access to 45 global newspapers.
Qatar Airways has launched a new mobile application for Android, BlackBerry and iPhone devices, alongside a new mobile website. The developments are part of Qatar Airways’ passenger-focused initiatives designed to enhance the travel experience.
Dallas/Fort Worth (DFW) International Airport has launched its official mobile app for smartphones. The app provides the latest information and updates regarding flights, parking, shops, restaurants and airport services. The app’s push notification feature is said to be a first for airport-developed apps, notifying passengers who request information about changes to flight details.
With mobile technology becoming ever-increasingly linked to the passenger experience at all stages of the journey, the debate as to whether a universal app for all airports could replace the need to download individual airport apps is growing. Amy Hanna reports.
As well as industry-leading features like destination guides and a flight comparison function, the airline’s first app for iPad allows passengers to explore the world below them through interactive photos, maps and content from social network connections.
Passengers who arrive at Nashville Airport by car can now track parking-to-terminal shuttle buses in real time by monitoring their movements on TransL?c’s mobile app.
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